I'm paying for a service from Square Enix Final Fantasy XIV. I expect more than a generic "sorry the server's full" message when I log on to this game. It makes me wonder what the company is doing with all that money...I see a lot of eye candy, but this hardware in relation to how many tickets you've sold on the airline smacks of knowing you've fewer seats than the tickets you've sold. We all know what that is called in contract law.

I'm not going to beg, or plea, or wish here. I'm advising you, provide the service we've paid for.