Cannot Register New SE Account (installing FFXIV bundle from SE store)

[Pence]

Something helpful: Did you try calling them?

SE is not denying you anything. They're a huge company, with one of the larges MMO's available. Tickets can take time.

[PineV]

You think I'd be posting this if I hadn't made attempts to contact them?

This is a huge company ignoring customer calls, emails, and chat requests. Yet they run a 24/7 game. Seems like a scam to me. A google search shows that I'm not the only one who feels this way. However, I'm willing to fight for my principles.

I've exposed 3 scams in the past, and two of those companies are no longer around (the third was registered in the Canary Islands, which resulted in my inability to find a lawyer willing to take the case). At the very least, we can change the current system that is screwing over so many people. Why are you against change for the better? Why argue instead of trying to help? What do you plan to do with your life if not change things for the better?

[Pence]

I understand your frustration. Since I read this thread I've been googling in a hopes to help you. Everything I've read leads to an ISP/Payment issue.

Trying to threaten SE is not going to get you help at all. Especially with weird empty threats.

[PineV]

I appreciate your help, if you've really done research on my behalf. However, you cannot dissuade me from the path I intend to walk. I have attempted to contact a company that holds my money but has not given me my product with no response. Assistance requests, refund requests, cancellation requests - all ignored.

You cannot honestly believe that they are in the right. Would you have me simply walk away and allow them to keep my cash? If you are so unreasonable, I cannot continue taking you seriously.

A previous company I took down was a binary option company. A handful of my followers and one of my clients stated that the company would not provide payouts of their deposits. The case was won in our favor because the money that you give to a company belongs to you until the product that you paid for is in your hands. Physical possession is meaningless here. The transaction has not been completed. If a store employee takes your $100 for a pair of jeans and walks away, that $100 is still yours until the jeans are in your possession. You might feel otherwise, but this is the law. This is a law in place to protect the consumer that SE is ignoring. They are the ones walking a dangerous path, as eventually enough consumers will become angry enough to act, as in the case of the binary options company.

[Pence]

"Attention
All responses will be sent to the email address provided. Please ensure that the email address you provided is accurate. Additionally, please check that emails sent from the square-enix.com domain are not blocked
Contacts received outside of business hours will be responded to the following business day. You may experience a longer than stated response time during periods of high volume"

(Monday through Friday, 9:00 - 18:00 Pacific Time, excluding holidays).

Edit: I just googled binary option. You're a troll. Moving on.

[PineV]

I take back my words of appreciation. You're only making matters worse and ignoring a deep problem that is strengthening between the consumer and businesses.

[PineV]

Next day, yet still not resolved, money not refunded.

In other news, SE has a 1-star rating at the Better Business Bureau:

https://www.bbb.org/losangelessilico...and-complaints

The body count keeps growing.

[PineV]

Only solution I can think of now is to dispute the charge and report them to the BBB. I believe this will be the end of my posts here. If anyone has any questions about getting a CA suit together, email me.

[worldofneil]

I think you just need to be a bit more patient. As the person above wrote SE support doesn't work on weekends and tickets are replied to on business days only so basically you're chasing up a department that probably haven't even seen your ticket yet.

[Claviusnex]

Through your impatience you might have cut your own throat as far as getting SE to respond. Most companies will refuse to work with you as soon as you threaten legal action and you then have to deal with their legal department.