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  1. #1
    Player
    ankaduck's Avatar
    Join Date
    Jan 2017
    Posts
    4
    Character
    Anka Sahura
    World
    Cerberus
    Main Class
    White Mage Lv 60

    Cut-scenes not loading (PC)

    Random cut-scenes are not loading (ex: quest in Azys Lla for Balance unto All, and the final two cut-scenes in Great Gubal Library (Hard)). My monitor goes black, preparing to start the cut scene, and I am able to hit 'enter' and chat with FC/party. There is also a loading wheel in the bottom right hand corner. My computer is also 100% responsive. The game does not crash. There are cut-scenes that load with no problems, such as one in Moghome, and a few others I can't recall off the top of my head. I cannot confirm if the issue has anything to do with location, or not.

    I have left this to load for several minutes, and it never loads. I have also restarted both FFXIV and my computer with no success. FFXIV is a fresh install, and I have tried running FFXIV in admin mode.
    (0)

  2. #2
    Player
    ankaduck's Avatar
    Join Date
    Jan 2017
    Posts
    4
    Character
    Anka Sahura
    World
    Cerberus
    Main Class
    White Mage Lv 60
    I appreciate this being looked into in such a timely and efficient manner! I've managed to resolved the issue myself, and do not require assistance from absent SE employees.
    (0)