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  1. 01-23-2017 04:02 AM #1
    Linger
    Player
    Linger's Avatar
    Join Date
    Aug 2013
    Posts
    5
    Character
    Linger Cranberry
    World
    Goblin
    Main Class
    Archer Lv 18

    token is not working after phone reset.

    My token is not working. I had to redo my phone. Now I cant login. It says loging to game management site and get password to reset token. Ooops. Cant login to that site. It wants the one time password. It is an endless loop. SE support is super slow to respond to any issue. I guess I won't be trying to play this weekend.
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  2. 01-23-2017 04:06 AM #2
    Ferth
    Player
    Ferth's Avatar
    Join Date
    Jul 2011
    Location
    Uldah
    Posts
    1,329
    Character
    Ferth Fontaine
    World
    Hyperion
    Main Class
    Thaumaturge Lv 70
    Yeah, phone tokens are fun like that. When you first set up a security token you are given a password that you are almost guaranteed to ignore, forget or lose. If miraculously you still have it you should be able to bypass the token to log into the website. If you don't you're gonna have a fun time on a phone call with customer support.
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