Achievements missing

[viion]

Hello,

As Achievements are going to be a big thing in 1.20, I was wondering if the dev team are aware of the issue in that people have lost achievements due to server failures or game crashes.

A lot of people have missing achievements such as found camps, quests complete, and so on that they will never be able to get again as the server has deemed them already obtained it, but it is not displaying in their Lodestone History.

Maybe not an in-game bug, maybe a lodestone bug, I dont know.

But I would like this addressed, otherwise it is completely useless telling us we have x many achievements in 1.20 when the data is false.

[Ashvrei]

Hello viion,

Thank you for reporting this concern regarding events achieved and we do apologize for any inconvenience this may have caused.
Can you please inform us what specific events are no longer displaying in your Lodestone History below? Also, the additional information will help us determine what may be causing this to occur.

Character Name:
List of Events that have disappeared:
1)
2)
3)
...
Approximate Date/Time they disappeared:

Thank you,
SQUARE ENIX Moderator

[viion]

My lodestone history is fine

One I can provide: Candlestar Arandur
1) Missing: "Camp Bearded Rock", Already gained in- game.

I will get more people to submit themselves.

Cascade Taiga missing the follow Camp Achievements:
1) Uldah
2) Camp Black Brush
3) Camp Horizon

Reci Sfica missing the follow Camp Achievements:
1) Camp Black Brush
2) Camp Drybone


Could just be related to Camps?


There is no approximate time, they never appeared at all. Ever! =)

[Aenarion]

same, I'm missing Camp Bearded Rock, never appeared in lodestone history, even though it's the first camp i visited in game.

[Chenoah]

Some atherytes I have hit are missing. Feathergorge and Hidden Gorge for example.

[Ashvrei]

Thank you for the clarification above. The reason why we emphasize "your" is because it is best to receive data from accounts that are actually affected. This way we can tie the missing information to an account, find/reproduce the issue, and provide a resolution. We do apologize for any confusion and hope for your understanding.
Please also note that we cannot accept reports that have been submitted on behalf of another account. This is to avoid data inconsistencies and privacy concerns.

For future reports, please refer to our Welcome to Forum: In-Game Bugs section. If applicable fields are provided, this will ensure a quick and efficient investigation for you.

Again, we thank you for bringing this matter to our attention and upon confirming the the exact issue with the data you guys have provided, it will be handled accordingly.

Thank you
SQUARE ENIX Moderator.