Questions regarding Stormblood Pre-orders or Collector's Edition

[BLaCKnBLu3B3RRY]

so... issues here, i hope someone can help.

i had my pre-order placed at GameStop like 2 months ago. i only just paid today, the day Early Access started. normally GameStop issues a code on the receipt. or even sometimes through e-mail. but today i don't receive it through either method.

the man at GameStop said it should be emailed, but all day it still isn't here. later i call support center and they tell me that they don't distribute pre-order code, because Square Enix does it differently.

so, i call Square Enix... and they tell me they don't handle it either. i bought the game from GameStop, so ask them.



EXACTLY how do i get it? GameStop says Square Enix gives to me... and Square Enix says get it from GameStop. very annoying. please help!

anyhow... where is my pre-order code?

[Lexia]

EXACTLY how do i get it? GameStop says Square Enix gives to me... and Square Enix says get it from GameStop. very annoying. please help!

If you bought the game from gamestop then gamestop is the one responsible for giving you a EA code. But I'm not surprised as gamestop is horrible company.

[Rebyl]

So.. I bought the Collector's Edition for the Digital version of my Storm's Blood and I have not received my ingame items. I have my pre=order items, but that's it. When will I receive my collector's addition code and items? Because even when I look at the mogstation it is saying I need to buy storm's blood. Like.. I'm so confused and annoyed and I'm sure I'm just not understanding. Someone help plz ><

[GDFletcher]

So.. I bought the Collector's Edition for the Digital version of my Storm's Blood and I have not received my ingame items. I have my pre=order items, but that's it. When will I receive my collector's addition code and items? Because even when I look at the mogstation it is saying I need to buy storm's blood. Like.. I'm so confused and annoyed and I'm sure I'm just not understanding. Someone help plz ><

Same boat as you atm, feel well and truly let down by this issue, and yes I have done pre-orders before for other MMOs for early access and this is the 1st time I have had more than 1 key to unlock a sodding expansion

[rencyth]

It's not letting me prepurchase because it's not accepting my zip code.

[Dustytome]

It's not letting me prepurchase because it's not accepting my zip code.

You'll need to contact the store support regarding that.

Also this is a stormblood thread.

[FJerome]

The slides said "Final Fantasy XIV: Stormblood also includes Final Fantasy XIV: Heavensward".

If you pre-order and you don't have access to Heavensward yet, do you get access to Heavensward with the rest of your pre-order goodies or do you have to wait until Stormsblood itself is released to access the Heavensward content as well?

[Bayohne]

The slides said "Final Fantasy XIV: Stormblood also includes Final Fantasy XIV: Heavensward".

If you pre-order and you don't have access to Heavensward yet, do you get access to Heavensward with the rest of your pre-order goodies or do you have to wait until Stormsblood itself is released to access the Heavensward content as well?

FINAL FANTASY XIV: Stormblood will also include the ability to play FINAL FANTASY XIV: Heavensward as well. However, it is not a pre-order bonus, so in the instance you're referencing, no, you would not be able to play it then.

[VictorTheed]

Do u get the dynamic theme on ps4 for pre ordering digital like u did with HW digital preorders and does a code or something for a ps4 theme come with the pre order of a collectors edition ps4 hard copy of storm blood?