When they start adding most new cosmetics to mog station. The drastic change in PSO2's FUN scratch was the reason why I slowly stopped playing it, as cosmetics were the only thing that kept me going back for over three years. Not that this is the sole reason why I'm playing FFXIV, but it would be a huge disappointment to have a large portion of newer cosmetics going straight to mog station. Unless they made the game B2P, in which case I guess no one would have a single problem with the cash shop, myself included. But that's more unlikely to happen than anything else.