So has Aether crashed again?

[Shougun]

And yet here we both are on the forums because the server is still down. Is THIS, mayhap, what I'm paying for?

Congratulations! I'm here on SE behalf to give you 30 EXP for this post~! 200K to go till the next rank up!!

Would be nice if things get bumpy repeatedly in a short period of time if they sent some mail thing, unfortunately people might be ungrateful for whatever was gifted it it wasn't what they wanted. "I didnt want metallic snurble dye, I wanted neon black dye!!"

Not that server issues is a good thing but I imagine interfacing with people is like 90% you lose lol. Massive props to community managers who have to deal with everyone on their different days XD.

(Totally no on SE's behalf about that joke though, not impersonating anyone lol)

[Domeric]

When other MMOs have managed their maintenance schedules to one allotment of six hours a week (or wow's usual fifteen minutes a week) and FFXIV is taking down servers first, for 24 hours, then multiple time sin the days after, player faith in the company free falls. This thread is proof enough of that.

People expect maintenance. They don't expect multiple alotments that equate to well over one full day of maintenance.

[Mysteltain]

When other MMOs have managed their maintenance schedules to one allotment of six hours a week (or wow's usual fifteen minutes a week) and FFXIV is taking down servers first, for 24 hours, then multiple time sin the days after, player faith in the company free falls. This thread is proof enough of that.

People expect maintenance. They don't expect multiple alotments that equate to well over one full day of maintenance.

Free falls? And using the official forums as a measure of player confidence? I'd wager less than 10% visit the official forums regularly, and of them around 1% even bother posting. That is not even a decent enough sample size to make that claim. The amount of hyperbole in some threads these days is staggering. But such is the internet, I guess...

[Domeric]

Free falls? And using the official forums as a measure of player confidence? I'd wager less than 10% visit the official forums regularly, and of them around 1% even bother posting. That is not even a decent enough sample size to make that claim. The amount of hyperbole in some threads these days is staggering. But such is the internet, I guess...

I was waiting for this.

It literally doesn't matter who comes to the forums and who doesn't. I didn't comment on forum patronage, I commented on player faith.

It's true that a marginal number comes to the forums (you have no idea what percentage and neither do I) but your suggestion is that the only people who care are the ones voicing it. There are a plethora of people who care right now but don't visit the forums but do care about being able to play the game during their prime time. I'd be curious to see how tumblr and twitter fair re: continuous lapses in paid service.

[Mactheknife]

Stuff happens. If someone is really upset about not receiving what they deem as the "proper" service for a product they're paying for (and it happens often). Then logical thing is to quit paying for it and move on, maybe try to get a refund after unsubbing from the product.

[Beeraga]

Stuff happens. If someone is really upset about not receiving what they deem as the "proper" service for a product they're paying for (and it happens often). Then logical thing is to quit paying for it and move on, maybe try to get a refund after unsubbing from the product.

OK so this is a reach, and I admit it in advance, and this has very little to do with your singular post...

But cars used to not have seat belts.

Your argument suggests we should just accept unsafe conditions of cars or not buy them.

Where does that get us?

Point being, why people get so up in arms for complaining when a service is not rendered to their very reasonable satisfaction is met with such undying loyalty to the brand is just so crazy I can't get my head around it. Someone please help me slurp SE like others do!

[Mactheknife]

You already accept unsafe conditions in cars. They're literally one of the most dangerous forms of transportation. When playing an MMO you should "expect" downtime. Especially durning/near patches. Complaining is fine, do what you want.

[Domeric]

Stuff happens. If someone is really upset about not receiving what they deem as the "proper" service for a product they're paying for (and it happens often). Then logical thing is to quit paying for it and move on, maybe try to get a refund after unsubbing from the product.

People want to play a game they have invested in. They want the company to improve the service that is very clearly failing them.

The idea that anyone is offended at this is contrarian at the very best.

[ZackZero]

There's no sense in getting into arguments over hypotheticals, or attacking each other over the same. Downtime is downtime, and it will end.

[ZackZero]

The thing is, with any online service, there is no way to guarantee a 100% uptime outside of advance-scheduled maintenance. That is exactly why all services like that include a clause stating that they do not guarantee the ability to access the services all of the time.