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  1. #1
    Player
    seekified's Avatar
    Join Date
    Aug 2013
    Location
    Gridania
    Posts
    896
    Character
    Karis Angara
    World
    Cerberus
    Main Class
    Dragoon Lv 80
    I had this issue with a wired Xbox One controller on my girlfriend's laptop. Disabling "Microsoft Device Association Root Enumerator" under Software Devices in Device Manager fixed it permanently. I'm not sure what other things may be affected by the Enumerator not running, but I haven't noticed any adverse effects. Disabling it only takes ~10 seconds if you know where to find the Device Manager in Windows, so it's worth a shot.
    (0)

  2. #2
    Player
    AleutianTaer's Avatar
    Join Date
    Sep 2015
    Location
    Virginia
    Posts
    16
    Character
    Aleutian Taer
    World
    Midgardsormr
    Main Class
    Warrior Lv 60
    i just started having this issue. so does my sister. we both play on pc, but im using an xbox 360 controller- that has worked great until now. and she has a brand new ps4 controller that she uses and has the same issues.
    (0)

  3. #3
    Player
    Snat's Avatar
    Join Date
    Aug 2013
    Location
    Gridana
    Posts
    192
    Character
    Patricia Nirvana
    World
    Moogle
    Main Class
    Conjurer Lv 90
    Its worth saying in case any developers does read this - this does not fix the issue for me and nor does turning off sleep mode on USB devices and that the issue only happens within FFXIV.
    (2)

  4. #4
    Player
    FlareBronwen's Avatar
    Join Date
    Sep 2013
    Location
    Uldah
    Posts
    25
    Character
    Ineeda Medic
    World
    Cactuar
    Main Class
    Monk Lv 60
    Quote Originally Posted by Snat View Post
    You just need to watch out if Device Manager refreshes. If it does it means the device is reconnecting and that there is something in FFXIV that is causing it to drop. My controller been doing the same in FFXIV and only in FFXIV.
    I had device manager open, mine was steady while still experiencing the problem.

    Quote Originally Posted by seekified View Post
    I had this issue with a wired Xbox One controller on my girlfriend's laptop. Disabling "Microsoft Device Association Root Enumerator" under Software Devices in Device Manager fixed it permanently. I'm not sure what other things may be affected by the Enumerator not running, but I haven't noticed any adverse effects. Disabling it only takes ~10 seconds if you know where to find the Device Manager in Windows, so it's worth a shot.
    This didn't resolve the problem for me.

    Quote Originally Posted by Snat View Post
    Its worth saying in case any developers does read this - this does not fix the issue for me and nor does turning off sleep mode on USB devices and that the issue only happens within FFXIV.
    Yeah, I'm still having the same problem as well and I've tried everything in this thread.
    (0)

  5. #5
    Player
    AkumaTenshi's Avatar
    Join Date
    Dec 2016
    Posts
    7
    Character
    Cosa'yt Tenshi
    World
    Phoenix
    Main Class
    Black Mage Lv 80
    I'm still scanning my list for the cause (device manager) but since my playtime is limited; things like that don't get resolved easily xD
    (0)