Login Restriction

[matteoxyz]

I have tried to install and log in on my new PC, only to get a "suspicious activity" log in restriction. It wants me to change my change my password, which I've done twice, but it still won't let me in. If I use the new password it says it's incorrect, if I use the old one I get the login restriction due to suspicious activity message. Logging in with the correct password is NOT suspicious. Why is this game more secure than my online bank account?

I am still logged onto the forum from before.

[worldofneil]

Each time you login from a new IP address it triggers the suspicious warning. Usually that would only happen when you change location and actually log in from somewhere else, but if your ISP gives you a dynamic (not fixed) IP address it will do this every time they change it.

The solution to this is to add a one time password to your account. Either as the free smartphone app (iPhone/Android) or as a physical token where you push the button (there is a small cost for this to cover the token). Having that on your account disables the IP address check AND you get a free teleport of your choice in game (which you can change as well!)