GM Failure

[EveK]

Ticket 6740077.

Reported inappropriate usage of a public chat channel which I saw firsthand (regardless of who the offender was supposedly talking "to").

Received copy/paste GM reply saying that I can't petition on behalf of another.

Replied with the above reiteration that I was not.

Received copy/paste reply saying that I can share my feedback on the forums.

So, frankly, my feedback is the anonymous GM miscategorizing the tickets needs better training.

[Jpec07]

What was the inappropriate usage of public chat channels?

Also, I've never liked that "can't submit a ticket on behalf of someone else" thing. If someone's being a jerk, you should be able to report them and have it taken seriously, end of story.

[Lyraele]

I'd imagine the reasoning there is if the person on the receiving end of whatever the chatter is doesn't mind then there is no point taking action against it unless it violates some other TOS thing. It's kind of like the legal principle of standing and the GM concluded in this case that you had no standing to complain.

[Greedalox]

What was the inappropriate usage of public chat channels?

Also, I've never liked that "can't submit a ticket on behalf of someone else" thing. If someone's being a jerk, you should be able to report them and have it taken seriously, end of story.

But the "jerk" thing could be two people who know each other and have a personal dynamic between them that an outsider may not know. That's probably why you can't report on someone elses behalf.

[Shougun]

Also, I've never liked that "can't submit a ticket on behalf of someone else" thing. If someone's being a jerk, you should be able to report them and have it taken seriously, end of story.

To a reasonable extent, being a jerk is perspective and more important to the receiver than the watcher. I could think of a number of phrases other groups use, or even my own to specific friends, that'd be unusual/significantly different meaning if wielded elsewhere.

Some things could be unacceptable regardless the situation, but one should be careful how big that list gets.. easy to be "anything that displeases me" - totalitarian dictatorship sort of scenario.

Of course in this given scenario I'm ignorant of the conversation that actually happened, but just suggesting that they may have some reason for that rule. I imagine that if it was some wild death threats*, aggressive stalking*, or doxxing that they'd take action regardless of who filed the claim.


*Non-RP

[Jijifli]

This is strange, considering I've gotten in trouble for bickering with a friend in chat before.

[Niwashi]

But the "jerk" thing could be two people who know each other and have a personal dynamic between them that an outsider may not know.

If the way you joke around with your friends would sound like real insults to other people, then it shouldn't be done in public chat, where you're likely to offend those other people. Use /tells or a private channel for such things. (Of course, this assumes the offence is blatant enough that the speaker could predict strangers taking offense at it. I don't know if that was the case with whatever the OP saw without knowing what was said.)

[Greedalox]

If the way you joke around with your friends would sound like real insults to other people, then it shouldn't be done in public chat, where you're likely to offend those other people. Use /tells or a private channel for such things. (Of course, this assumes the offence is blatant enough that the speaker could predict strangers taking offense at it. I don't know if that was the case with whatever the OP saw without knowing what was said.)

Or! You can realize that you don't need to be a white knight and protect people when there's a mute option or a report option for them to defend themselves. Whether it should or should not be done in public chat does not deter from the argument of the person not being harassed and people policing for them when it's not necessary (Or apparently even allowed).

[Niwashi]

Or! You can realize that you don't need to be a white knight and protect people when there's a mute option or a report option for them to defend themselves.

But apparently, the report option doesn't work in this case. That's why it became a thread here.

[Greedalox]

But apparently, the report option doesn't work in this case. That's why it became a thread here.

The report button works, just not when you're reporting on someone else's behalf when they're perfectly capable of reporting themselves. Hence the limitations due to context, tone and dynamic.