GM Failure

[Jpec07]

What was the inappropriate usage of public chat channels?

Also, I've never liked that "can't submit a ticket on behalf of someone else" thing. If someone's being a jerk, you should be able to report them and have it taken seriously, end of story.

[Greedalox]

What was the inappropriate usage of public chat channels?

Also, I've never liked that "can't submit a ticket on behalf of someone else" thing. If someone's being a jerk, you should be able to report them and have it taken seriously, end of story.

But the "jerk" thing could be two people who know each other and have a personal dynamic between them that an outsider may not know. That's probably why you can't report on someone elses behalf.

[Niwashi]

But the "jerk" thing could be two people who know each other and have a personal dynamic between them that an outsider may not know.

If the way you joke around with your friends would sound like real insults to other people, then it shouldn't be done in public chat, where you're likely to offend those other people. Use /tells or a private channel for such things. (Of course, this assumes the offence is blatant enough that the speaker could predict strangers taking offense at it. I don't know if that was the case with whatever the OP saw without knowing what was said.)

[Greedalox]

If the way you joke around with your friends would sound like real insults to other people, then it shouldn't be done in public chat, where you're likely to offend those other people. Use /tells or a private channel for such things. (Of course, this assumes the offence is blatant enough that the speaker could predict strangers taking offense at it. I don't know if that was the case with whatever the OP saw without knowing what was said.)

Or! You can realize that you don't need to be a white knight and protect people when there's a mute option or a report option for them to defend themselves. Whether it should or should not be done in public chat does not deter from the argument of the person not being harassed and people policing for them when it's not necessary (Or apparently even allowed).

[Niwashi]

Or! You can realize that you don't need to be a white knight and protect people when there's a mute option or a report option for them to defend themselves.

But apparently, the report option doesn't work in this case. That's why it became a thread here.

[Greedalox]

But apparently, the report option doesn't work in this case. That's why it became a thread here.

The report button works, just not when you're reporting on someone else's behalf when they're perfectly capable of reporting themselves. Hence the limitations due to context, tone and dynamic.

[Niwashi]

The report button works, just not when you're reporting on someone else's behalf when they're perfectly capable of reporting themselves.

But the OP wasn't reporting on someone else's behalf. She was reporting on her own behalf. Whatever is said in a public channel is being said to everyone in that channel. You can't specify that only a specific person is allowed to react to it unless they're the only one it's sent to.

This was just a case of a GM taking the easy way out to avoid enforcing their own rules.

[Alistaire]

If the way you joke around with your friends would sound like real insults to other people, then it shouldn't be done in public chat, where you're likely to offend those other people. Use /tells or a private channel for such things. (Of course, this assumes the offence is blatant enough that the speaker could predict strangers taking offense at it. I don't know if that was the case with whatever the OP saw without knowing what was said.)

According to ToS it shouldn't be done in public period.

[Shougun]

Also, I've never liked that "can't submit a ticket on behalf of someone else" thing. If someone's being a jerk, you should be able to report them and have it taken seriously, end of story.

To a reasonable extent, being a jerk is perspective and more important to the receiver than the watcher. I could think of a number of phrases other groups use, or even my own to specific friends, that'd be unusual/significantly different meaning if wielded elsewhere.

Some things could be unacceptable regardless the situation, but one should be careful how big that list gets.. easy to be "anything that displeases me" - totalitarian dictatorship sort of scenario.

Of course in this given scenario I'm ignorant of the conversation that actually happened, but just suggesting that they may have some reason for that rule. I imagine that if it was some wild death threats*, aggressive stalking*, or doxxing that they'd take action regardless of who filed the claim.


*Non-RP