unexpected error has ocurred. Dx11?

[TaliesinC]

Am having same issue -- me too, very frustrated with chat support -- so finally "bit the bullet" and re-installed the game. They are doing maintenance tonight so won't know if it worked until after maintenance is completed. It happens whenever a character tries to enter or teleport to East Shroud on this one, and only then. All other chars (alts) seem to be fine as long as I keep them out of East Shroud on Malboro.

If IT needs the image of the last few things that were called before the crash, would be happy to provide.