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  1. #1
    Player
    Nythz's Avatar
    Join Date
    Mar 2017
    Posts
    1
    Character
    Nythz Ahldeyriryss
    World
    Gilgamesh
    Main Class
    Black Mage Lv 60
    I had a similar issue with the game crashing whenever I tried to go to the mists at dusk or night, giving a ffxiv_dx11.exe error like seen in the first post.

    Loading Dota2 made me realise I had XboxDVR activated, and that could impact performances ( even though I remembered trying to desactivate it because I don't want to use it. )

    So for Windows 10 user having this error in specific spots, Try deactivating or removing XboxDVR from your computer to see if it solves the issue for you.

    WARNING this'll deactivate the XBOX integration in windows 10 for the most part and may break other things.
    Be careful and look up on the internet if you are in a slightly different situation, as if you actually use the Xbox App on your computer.
    This is just a short guide to help people that do not use the xbox app and do not mind having it removed.


    To do so, you'll need to open windows Powershell as administrator ( search it in the start menu)

    And then type in :
    Get-AppxPackage *xbox* | Remove-AppxPackage

    This'll remove all app packages that contains "xbox" in its title from your windows applications. It'll also show some error as some can not be removed.
    You can also look up the exact name of the XboxApp package to remove it using "Get-AppxPackage *xbox* ", but that didn't work for me when I tried to remove it individually.

    After a reboot of your computer, xboxDVR shall be removed, as you can test by pressing Win+G.

    This solved my "in the mists at night" crashes, hopefully it can help others and/or devs to isolate the issue.
    (1)

  2. #2
    Player

    Join Date
    Sep 2013
    Posts
    7
    Am having same issue -- me too, very frustrated with chat support -- so finally "bit the bullet" and re-installed the game. They are doing maintenance tonight so won't know if it worked until after maintenance is completed. It happens whenever a character tries to enter or teleport to East Shroud on this one, and only then. All other chars (alts) seem to be fine as long as I keep them out of East Shroud on Malboro.

    If IT needs the image of the last few things that were called before the crash, would be happy to provide.
    (0)
    Last edited by TaliesinC; 03-28-2017 at 04:31 PM. Reason: clarification