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  1. #1
    NOC NOC_NA's Avatar
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    All NA Data Center Worlds Technical Difficulties (Jan. 15, 16)

    We are currently experiencing technical difficulties with all NA data center Worlds causing players to become disconnected from certain instanced content and become unable to log back in.

    The issue is being addressed, and new information will be provided as the situation develops.

    We apologize for any inconvenience this may cause.

    [Date & Time]
    From Jan. 15, 2017 8:01 p.m. (PST)
    From Jan. 16, 2017 4:01 (GMT)

    [Cause]
    Under investigation

    [Issue Details]
    ・Unable to access certain worlds
    ・Unable to transfer to certain worlds

    [Affected Worlds]
    ・Famfrit
    ・Malboro

    [Issue Details]
    ・Disconnected from certain instanced content
    ・Unable to log back in

    [Affected Worlds]
    All NA data center Worlds:
    ・Adamantoise
    ・Balmung
    ・Behemoth
    ・Brynhildr
    ・Cactuar
    ・Coeurl
    ・Diabolos
    ・Excalibur
    ・Exodus
    ・Faerie
    ・Famfrit
    ・Gilgamesh
    ・Goblin
    ・Hyperion
    ・Jenova
    ・Lamia
    ・Leviathan
    ・Malboro
    ・Mateus
    ・Midgardsormr
    ・Sargatanas
    ・Siren
    ・Ultros
    ・Zalera
    (0)

  2. #2
    NOC NOC_NA's Avatar
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    May 2011
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    Recovery from All NA Data Center Worlds Technical Difficulties (Jan. 15, 16)

    At the time below, we experienced technical difficulties with NA data center Worlds causing players to become disconnected from certain instanced content and become unable to log back in.

    We are pleased to announce that the issue has been addressed. We apologize for any inconvenience this may have caused.

    [Date & Time]
    Jan. 15, 2017 8:01 p.m. to 8:53 p.m. (PST)
    Jan. 16, 2017 4:01 to 4:53 (GMT)

    [Cause]
    Server equipment issue

    [Issue Details]
    ・Unable to access certain worlds
    ・Unable to transfer to certain worlds
    [Affected Worlds]
    ・Famfrit
    ・Malboro

    [Issue Details]
    ・Disconnected from certain instanced content
    ・Unable to log back in
    [Affected Worlds]
    All NA data center Worlds:
    ・Adamantoise
    ・Balmung
    ・Behemoth
    ・Brynhildr
    ・Cactuar
    ・Coeurl
    ・Diabolos
    ・Excalibur
    ・Exodus
    ・Faerie
    ・Famfrit
    ・Gilgamesh
    ・Goblin
    ・Hyperion
    ・Jenova
    ・Lamia
    ・Leviathan
    ・Malboro
    ・Mateus
    ・Midgardsormr
    ・Sargatanas
    ・Siren
    ・Ultros
    ・Zalera
    (0)