ISP:
Ziggo (NL)

Type of Internet Connection:
Optic Fiber

Internet Connection Speed:
150Mbit/s Down / 30Mbit/s Up

Date & Time:
Any time of the day/week

Frequency:
Always

World:
Sargatanas (transfered from Balmung)

Character Name:
Akata Eirlasya

Retainer Name:
None

NPC Name:
The Smith

Monster Name:
None

Class/Level:
Any

Party or Solo:
Solo

Race:
Miqo'te M

In-Game Time:
Any

Area and Coordinates:
Limsa lominsa Upper Decks X11.5 Y11.3

Housing:
None

Steps:
1. I applied for a world transfer, which worked correctly since im now on this new world.
2. I noticed that my mentor icon was gone and tried to get it back.
3. I went to the Smith to ask "become a mentor".
4. The smith replied: "Unable to accept mentor certification at this time"

5. Character info (my character met the requirements on Balmung server)
Jobs lv60 = PLD, WHM, BRD
Number of dungeons/raids and trials = 3312
player commendations = 2778

Hopefully you can help me since I really liked the achievement to obtain this title.