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  1. #1
    Player
    KratosPrince's Avatar
    Join Date
    Dec 2016
    Posts
    2
    Character
    Roy Ujimata
    World
    Midgardsormr
    Main Class
    Astrologian Lv 60

    Error Code 20512 25008 20495 On A New PS4 In Game Install

    I bought a new PS4 Slim yesterday and also have a copy of FF14 downloaded onto the system, but when I log in and attempt the huge, in game client download, it ALWAYS crashes and says it's unable to download the update files. I've tried uninstalling and reinstalling multiple times, and have done this download on another PS4 with no issues what so ever.
    (3)

  2. #2
    Player
    Makaveli's Avatar
    Join Date
    Apr 2012
    Posts
    6
    Character
    Makaveli Supreme
    World
    Diabolos
    Main Class
    Thaumaturge Lv 55

    Just got the game on PS4 please fix this

    I too am having the exact same issue I have even gone on two different internet connections to update, but it keeps crashing!! I would be calling SE but I can login on my PC. I want to play on my PS4 because my PC is not as powerful. This is extremely annoying to buy a game for console and it just not work. Not only does it crash the update doesn't even keep what it's downloaded so far so I am starting over every single time!
    I am very unhappy that i paid money for the PS4 copy and there is nothing about fixing this error..
    (1)

  3. #3
    Player
    castingstorms's Avatar
    Join Date
    Aug 2013
    Posts
    3
    Character
    Cthulhu Mindbinder
    World
    Gilgamesh
    Main Class
    White Mage Lv 60
    Hey guys have u noticed what patch you guys are getting it on mine is 2014.08.26.000.02 and right at the 1044.%
    (0)

  4. #4
    Player
    castingstorms's Avatar
    Join Date
    Aug 2013
    Posts
    3
    Character
    Cthulhu Mindbinder
    World
    Gilgamesh
    Main Class
    White Mage Lv 60
    Also did u both get it off the disk game like I did?
    (0)

  5. #5
    Player
    Train88's Avatar
    Join Date
    Aug 2011
    Posts
    341
    Character
    Aleddra Sunbeam
    World
    Lamia
    Main Class
    White Mage Lv 60
    You seem to have 2 options:
    -Debug your current client files
    -Download the client again

    If you want to debug your client, i would put the error codes in google with 'FF14', see what turns up. Some possible reddit posts may be extremely useful.
    (0)
    When life gives you lemons, cry yourself to sleep, and tell all your friends.

  6. #6
    Player
    castingstorms's Avatar
    Join Date
    Aug 2013
    Posts
    3
    Character
    Cthulhu Mindbinder
    World
    Gilgamesh
    Main Class
    White Mage Lv 60
    So it seems to be working now when it bugged out I just removed the disk and put it back in and it seems to be patching fine now
    (0)

  7. #7
    Player
    KratosPrince's Avatar
    Join Date
    Dec 2016
    Posts
    2
    Character
    Roy Ujimata
    World
    Midgardsormr
    Main Class
    Astrologian Lv 60
    Quote Originally Posted by Train88 View Post
    You seem to have 2 options:
    -Debug your current client files
    -Download the client again

    If you want to debug your client, i would put the error codes in google with 'FF14', see what turns up. Some possible reddit posts may be extremely useful.
    I've tried both of these options and neither of them worked. Googleing the error code doesn't net any results with helpful information either.
    (0)

  8. #8
    Player
    gddanimations's Avatar
    Join Date
    Apr 2015
    Location
    Ul'Dah
    Posts
    44
    Character
    Ridick Weatherbe
    World
    Coeurl
    Main Class
    Pugilist Lv 60
    I have a fix for this that has been tested on PS4 and PC. Set your MTU to 1360. You will download all of your patches with no problem. Afterwards, just change back to your normal MTU of 1500.
    (0)
    Member of the NGGC (National Goblin Genocide Committee)

  9. #9
    Player
    Druko's Avatar
    Join Date
    Jan 2017
    Posts
    1
    Character
    Druko Leviathan
    World
    Jenova
    Main Class
    Arcanist Lv 15
    Hello Try using different public dns

    Example
    My internet provider is Xfinity Comcast and ffxiv gave "unable to download 20512 25008 20495"

    Then I changed to public dns goggle and also received "unable to download 20512 25008 20495"

    I was able to fix error by using level3 public dns and it seem to be working fine for me

    Here is a list of public dns
    https://www.lifewire.com/free-and-pu...ervers-2626062
    (1)
    Last edited by Druko; 01-03-2017 at 01:21 PM.

  10. 01-06-2017 06:56 AM

  11. #10
    Player
    DadFynal's Avatar
    Join Date
    Jan 2017
    Posts
    10
    Character
    Sigmund Fynal
    World
    Leviathan
    Main Class
    Lancer Lv 23
    It took me a lot of looking around and messing with things I shouldn't have to, but I have resolved this ridiculous issue (at least for me since fixes do not seem to be universal). Here is what did it for me, hope it helps!

    Opened all suggested ports on router, manually input MTU setting to 1360 (no idea what this is or does, change it back to 1500 after is what I was told), and set my DNS settings to google (8.8.8.8, 8.8.4.4) initially and once that stopped working changed it to OpenDNS which can be found on this list, among others, https://www.lifewire.com/free-and-pu...ervers-2626062. (Credit to Druko, the above poster, for the link regarding different DNS servers)

    Best of luck getting to play the game you paid for with no help from the support of the company
    (0)

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