Help, I have no registration code.

[loria2510]

In the main website of SE, on my products, FF XIV doesn't appear (even though I have a standard subscription since yesterday, with both ARR and Heavensward, on a recurring month payment). Well, I try to link my account to the main web then: I select "add new product" and it asks me for a registration code. Problem is, I wasn't given any registration code. Nor in my e-mail, not in mogstation (where I bought both games and confirmed my monthly subscription). Where can I look for my registration code in order to add the product to the main SE site? I swear I think I've looked everywhere related to FF XIV...
And I apologize for my English level.

[Pintsized]

Precisely what is the URL of the page you're referring to as the 'main website', SE have several regional ones linked off their global main http://www.square-enix.com/ and they also have several other 'main' sites for various aspects of their games, the main one for FFXIV being na.finalfantasyxiv.com for the NA region for example.

At the moment I for one can't think of which site you're trying to enter a registration code, apart from the Mog Station which is where I presume you set up your subscription: https://secure.square-enix.com/accou...svc/mogstation.

[loria2510]

At the moment I for one can't think of which site you're trying to enter a registration code, apart from the Mog Station which is where I presume you set up your subscription: https://secure.square-enix.com/accou...svc/mogstation.

Hello and thank you for your fast answer Pintsized. Here is what I mean when I say the 'main website': http://eu.square-enix.com/en/home
To be specific, this is the link of the page where I am after selecting "add new product": http://eu.square-enix.com/en/gamereg

It asks me for a code. But I'm already playing, I've already paid, and I have no code, anywhere. And in my products I have this:

As you can see, my FF XIV is not shown, that's why I wanted to register it. But since I haven't a code... I don't know what to do. Thanks one more time.

[Pintsized]

Ah, yes, this is SE's EU region 'products' site, it's simply merchandising tied to their games and an on-line Store for buying games directly, you don't have to register there at all (MY FFXIV copies aren't registered there only my FFXI games!), don't worry that somehow your game account isn't properly registered, the Mog Station is the only place you need to setup an account and since you say you have set up a subscription I think you're all set.

After reading your post I logged in there I too got that 'enter registration code' page, I have no memory of that but that may simply be I forgot it did that .. HOWEVER .. I was able to get past that page simply by clicking the MY PROFILE link at the top right and and after that I was able to get everywhere on the site I think.

Try doing that. My assumption is that this is simply SE being 'helpful' to new customers in providing them with an 'in your face' page to enter a product code.

I'm afraid I don't have any real idea how you can find out your product code if you really do want to register it.

[loria2510]

Thank you very much for your attention I understand, it is a shame though.