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  1. 12-19-2016 11:50 PM #1
    Aelis
    Player
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    Join Date
    Aug 2013
    Posts
    40
    Character
    Alina Alexandros
    World
    Tonberry
    Main Class
    Conjurer Lv 100

    No crysta after add sub

    So after i added my sub, money is transferred in bank log but no crysta in account. Can SE fix it for me, can i get my money back or get my crysta ? I cant play for days, missed my FC event just because this error.
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  2. 12-20-2016 01:24 PM #2
    Aelis
    Player
    Aelis's Avatar
    Join Date
    Aug 2013
    Posts
    40
    Character
    Alina Alexandros
    World
    Tonberry
    Main Class
    Conjurer Lv 100
    Talked with customer support(after long waiting in line), still cant fix this. So now my money is on hold somewhere, bank can't get it back for me, SE can't get it to finish my payment. Get error 601 every time i enter credit card.
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  3. 12-24-2016 11:54 AM #3
    Aves
    Player
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    Join Date
    Nov 2013
    Posts
    2
    Character
    Aves Cielbanir
    World
    Excalibur
    Main Class
    Gladiator Lv 54
    I am also facing the same problem. > w <
    Have you received your money/crysta back or still not?
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  4. 12-25-2016 03:06 PM #4
    Aelis
    Player
    Aelis's Avatar
    Join Date
    Aug 2013
    Posts
    40
    Character
    Alina Alexandros
    World
    Tonberry
    Main Class
    Conjurer Lv 100
    still not get money back or crysta
    maybe i will wait 30 days and try other payment
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