Aether & Primal DC Unplayable (Constant 90k Disconnect)

[Taffu]

My wife and I resubscribed to the game today, and we cannot play at all. We're only able to stay in game for a minute or two at a time before being disconnected, and when we are in, we constantly receive Disconnect icons and actions don't register.

It is not our ISP, I am currently connected to FFXI as well and have been all day. We are having no network or ISP issues at all. This problem is only happening with FFXIV.

Kind of bummed, we werelooking forward to playing again (literally, we resubscribed about 2 hours ago) and it doesn't look good. What's the deal? I see a lot of complaints on the forum regarding the Primal Data Center, and not much for responses (other than a Tech Support thread that seems to be blaming ISP's).

[HyoMinPark]

The issue seems to be Level3. It is not an ISP issue.

Most major US ISPs route to SE's FFXIV NA servers via Level3, and if Level3 starts having issues, then those who connect to the servers through it will start having issues.
I ran a traceroute test to my server (Cactuar), and starting having packet loss and requests timing out around where I start routing through Level3's servers.

With regards to Primal's frequent outages, I can't say if that's Level3 or not (I play on Aether), but Level3 has been having a lot of issues lately it seems. Something similar to this happened in late October/early November.

[Cowboyoftexas]

its not ISP that's for sure if it is every person on Balmung is running on the same provider im just hopping its not some attack from some wanna be hacker

[HyoMinPark]

its not ISP that's for sure if it is every person on Balmung is running on the same provider im just hopping its not some attack from some wanna be hacker

More than likely, someone was DDoSing Level3 again.
Either that, or a fiber was cut somewhere. Or someone spilled their coffee on the servers.