Has anyone else's Encyclopaedia Eorzea not shipped yet?

[seraf]

I bought mine on October 25th and I still haven't gotten it yet. I'm just wondering if anyone else is in the same boat?

[Vidu]

You're sure it hasnt been shipped yet? I had the problem with an artbook once... turned out it had been delivered to my neighbours but the mailman didnt informed me about it -.-
I contacted support and they were able to retrace the delivery, telling me where I could pick it up - I would advice you to contact the shop support aswell and see if they can help you!

[Zetsumei_Tsunarashi]

We are accepting back orders for the second printing of the Encyopaedia Eorzea. The second printing books are planned to begin shipping at the beginning of December 2016.

The orders that were taken after the initial copies sold out are considered the second printing and none of those have shipped yet. Should be soon though according to that statement.

[MilesSaintboroguh]

I contacted support earlier today and in minutes I got a reply back. I think it's a copypasta reply since many people probably emailed support with the same question:



Thank you for contacting the Square Enix NA Online Store Support.

Due to the huge amount of orders, it takes a bit more to process them all. Your order is still in the shipping process/preparation , but as soon as we have the tracking number you will be notified.
The second printing books are planned to begin shipping at the beginning of December 2016.
We apologize for all the issues this may cause to you.

[Indiction]

Mine just got shipped this morn and I ordered on like Nov. 6th . 3.

Edit: I actually ordered Nov. 8th.

[Khanscott]

Just got the email and tracking number this morning. "Unable to track at this time", aka its waiting to be picked up by UPS. All I got to say is friggin huzzah!

[Youkulm]

I bought mine on October 25th and I still haven't gotten it yet. I'm just wondering if anyone else is in the same boat?

Try not to worry too much. Mine hasn't shipped yet either.

For reference, I ordered mine on Oct 25th

[HyoMinPark]

The second printing of the lorebook seems to have started shipping out today. Friend of mine said that his (think it was ordered early November?) shipped today. So hopefully yours will be marked as shipped soon!

I think it's worth noting that, at least in my case, when the SE site says my item has been shipped, and when it was actually shipped, aren't the same time date. Like my lorebook that I ordered on release day said it shipped 2 days after I ordered it according to the Order Details on the SE store's site, but I didn't get the tracking until 2-3 days AFTER THAT, and THAT was the day it actually shipped. A little frustrating really, but it only took 2-3 days to get to me (since I paid extra for the priority shipping, I was expecting it faster but I guess since it was such a high-demand item...).

[Lexia]

Just got the email and tracking number this morning. "Unable to track at this time", aka its waiting to be picked up by UPS. All I got to say is friggin huzzah!

How much time was their between when you got the email and when you check the tracking number?

[Khanscott]

How much time was their between when you got the email and when you check the tracking number?

On the spot, clicked the tracking link in the email.