Quote Originally Posted by Lan_Mantear View Post
Beyond the achievement requirements, no mentor agreed to help their fellow players, nor are they obligated to be a paragon of virtue that other players should aspire to..
Actually, that's exactly what they agreed to do when they became a mentor. Literally you need to confirm in a box the requirements and expectations of being a mentor.

As a mentor you are expected to actively perform the following:
  • Provide gameplay advice for new adventurers and other players.
  • Be an exemplar for player etiquette.
  • Invite new adventurers to the Novice Network and answer their queries in the chat channel.