Time: Happens any time
Frequency: Occurs maybe 75% of the time
World name: Balmung
Character name: Eiryah Amalia
Retainer name: N/A
NPC name: N/A
Monster name: N/A
Class/Level: Happens no matter my class or level
Party or solo: Happens in both situations
In-game time: Happens at any time in-game.
Area and coordinates: Occurs in any zone, but most frequently happens in Idyllshire and on Ramuh HM, but has occurred on any other zone.
Housing:
Steps:
1. Attempt to teleport or join a duty
2. Game goes to loading screen
3. Game freezes on loading screen.
4. Reload game (sometimes up to 6 times, with subsequent freezes)
5. Finally load into zone and continue playing.
Connection Specs
- Type of internet connection/provider: Verizon Fios 150 Mbps
- Modem maker/model number:
PC Specs
-=-=-=-=- System Information -=-=-=-=-
-=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-
MyDocument C:\Users\Taylor\Documents
FINAL FANTASY XIV - A Realm Reborn C:\Program Files (x86)\SquareEnix
FINAL FANTASY XIV - A Realm Reborn Language 1 Region 2
ProxyEnable 0
ProxyServer unspecified
ProxyOverride unspecified
-=-=-=-=-=-=- System Information -=-=-=-=-=-=-
SYSTEM_OS Windows 7 Ultimate 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_ldr.161007-0600)
SYSTEM_CPU AMD FX(tm)-8320 Eight-Core Processor (8 CPUs), ~3.5GHz
SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 8 SYSTEM_CORE_PHYSICS 4
SYSTEM_BIOS BIOS Date: 12/16/14 09:50:52 Ver: 04.06.05
SYSTEM_LANGUAGE English (Regional Setting: English)
SYSTEM_MEMORY 16332.316MB
SYSTEM_VIRTUAL_MEMORY 2047.875MB
SYSTEM_PAGE_FILE 32662.816MB
SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 465.537GB SYSTEM_FREEDISC_SPACE 192.393GB
SYSTEM_STORAGE D:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 3725.896GB SYSTEM_FREEDISC_SPACE 2051.686GB
SYSTEM_DIRECTX_VERSION DirectX 11
SYSTEM_GRAPHICS AMD Radeon R9 200 Series
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
SYSTEM_GRAPHICS_CHIP AMD Radeon Graphics Processor (0x67B1)
SYSTEM_GRAPHICS_MAKER Advanced Micro Devices, Inc.
SYSTEM_GRAPHICS_VRAM 3072.000 MB
SYSTEM_GRAPHICS_SHARED_VRAM 1023.938 MB
SYSTEM_GRAPHICS_DAC Internal DAC(400MHz)
SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (59Hz)
SYSTEM_GRAPHICS_DRIVER aticfx64.dll,aticfx64.dll,aticfx64.dll,aticfx32,aticfx32,aticfx32,atiumd64.dll,atidxx64.dll,atidxx64.dll,atiumdag,atidxx32,atidxx32,atiumdva,atiumd6a.cap,atitmm64.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 21.19.0164.0001
SYSTEM_GRAPHICS_DRIVER_DATE 11/15/2016 3:17:58 PM
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_SOUND 1 - M65-D0 (AMD High Definition Audio Device)
SYSTEM_SOUND_DEVICE_ID {4E2844F4-F118-4FEC-BD71-DBCCE74F3AEF}
SYSTEM_SOUND_DEVICE_NAME AtihdW76.sys
SYSTEM_SOUND_DRIVER_VERSION 7.12.0000.7723
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 3/29/2016 11:00:36 PM
SYSTEM_SOUND Realtek Digital Output(Optical) (Realtek High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {CA0EE641-FF61-4AC3-B1A9-F6348CD16274}
SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
SYSTEM_SOUND_DRIVER_VERSION 6.00.0001.7455
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 2/24/2015 5:01:02 AM
SYSTEM_SOUND Realtek Digital Output (Realtek High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {E63CB659-DA08-44FE-AD40-6AACB20AE8D7}
SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
SYSTEM_SOUND_DRIVER_VERSION 6.00.0001.7455
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 2/24/2015 5:01:02 AM
SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 8 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {76675F00-44BA-11E5-8002444553540000}
SYSTEM_INPUT_NAME Programmable Hotkeys
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 669 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {24D2C390-0C9D-11E6-8001444553540000}
SYSTEM_INPUT_NAME USB Receiver
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 767 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {90DA6750-0C9D-11E6-8002444553540000}
SYSTEM_INPUT_NAME USB Receiver
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {92AA6C60-0C9D-11E6-8003444553540000}
SYSTEM_INPUT_NAME USB Receiver
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {9309CA70-0C9D-11E6-8004444553540000}
SYSTEM_INPUT_NAME USB Receiver
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {C73FBA20-0C9D-11E6-8005444553540000}
SYSTEM_INPUT_NAME USB Receiver
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {CA21F280-0C9D-11E6-8006444553540000}
SYSTEM_INPUT_NAME USB Receiver
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {73F88590-B3CE-11E5-8001444553540000}
SYSTEM_INPUT_NAME USB Receiver
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 767 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {74170A10-B3CE-11E5-8002444553540000}
SYSTEM_INPUT_NAME USB Receiver
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {741890B0-B3CE-11E5-8003444553540000}
SYSTEM_INPUT_NAME USB Receiver
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {741890B0-B3CE-11E5-8004444553540000}
SYSTEM_INPUT_NAME USB Receiver
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {741890B0-B3CE-11E5-8005444553540000}
SYSTEM_INPUT_NAME USB Receiver
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
-=-=-=-=-=-=- Application Information -=-=-=-=-=-=-
FINAL FANTASY XIV Support Center - Mozilla Firefox
Friends
-=-=-=-=-=-=- Install Information -=-=-=-=-=-=-
Darkstone
Raiden Legacy
Ring Runner - Flight of the Sages
The Witcher 3 - Wild Hunt
The Elder Scrolls III - Morrowind GotY
Adobe Flash Player 22 NPAPI
Avast Free Antivirus
Battle.net
The Witcher 3: Wild Hunt - Blood and Wine
Dropbox
The Witcher 3: Wild Hunt - Free DLC program (16 DLC)
Google Chrome
Hearthstone
The Witcher 3: Wild Hunt - Hearts of Stone
Heroes of the Storm
VIA Platform Device Manager
Blade & Soul
Mozilla Firefox 50.0 (x86 en-US)
Mozilla Maintenance Service
NCSOFT Game Launcher
Nexon Launcher
SafeZone Stable 1.51.2220.62
StarCraft II
Steam
ORION: Prelude
Warhammer: End Times - Vermintide
Dungeons 2
Ultionus: A Tale of Petty Revenge
Rebel Galaxy
Brawlhalla
Rodina
Polarity
Warhammer 40,000: Regicide
GRAV
Keep Talking and Nobody Explodes
UBERMOSH
Talisman: The Horus Heresy
Ghost in the Shell Stand Alone Complex First Assault Online
RPG MO
Divinity: Original Sin Enhanced Edition
Warhammer 40,000: Eternal Crusade
Planetary Annihilation: TITANS
Revolution : Virtual Playspace
Undertale
Warhammer 40,000: Deathwatch - Enhanced Edition
Borderlands 2
Star Wars Republic Commando
VLC media player
Winamp
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.30501
Dropbox Update Helper
Catalyst Control Center - Branding
CCC Help Spanish
CCC Help Hungarian
WTFast 3.5
Microsoft Visual C++ 2013 x86 Minimum Runtime - 12.0.21005
Platform
Microsoft Visual C++ 2015 Redistributable (x86) - 14.0.24210
UE4 Prerequisites (x64)
FINAL FANTASY XIV - A Realm Reborn
Microsoft XNA Framework Redistributable 4.0
Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.50727
Catalyst Control Center Localization All
CCC Help Thai
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030
Bethesda.net Launcher
CCC Help Korean
CCC Help Swedish
CCC Help Chinese Traditional
CCC Help Dutch
Google Update Helper
Citrix Online Launcher
Elite Dangerous Launcher version 0.4.5499.0
CCC Help German
CCC Help English
CCC Help Chinese Standard
Microsoft Visual C++ 2005 Redistributable
GOG Galaxy
Microsoft Visual C++ 2005 Redistributable
CCC Help Norwegian
Microsoft Visual C++ 2005 Redistributable
Realtek Ethernet Controller Driver
Microsoft Visual C++ 2015 x86 Minimum Runtime - 14.0.24210
Catalyst Control Center Graphics Previews Common
Security Update for Microsoft .NET Framework 4.6.1 (KB3122661)
Security Update for Microsoft .NET Framework 4.6.1 (KB3127233)
Security Update for Microsoft .NET Framework 4.6.1 (KB3136000)
Security Update for Microsoft .NET Framework 4.6.1 (KB3136000v2)
Security Update for Microsoft .NET Framework 4.6.1 (KB3142037)
Security Update for Microsoft .NET Framework 4.6.1 (KB3143693)
Security Update for Microsoft .NET Framework 4.6.1 (KB3164025)
Reliability Update for Microsoft .NET Framework 4.6.1 (KB3179949)
CCC Help Greek
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
CCC Help Turkish
CCC Help Polish
Microsoft Visual C++ 2005 Redistributable
Google Update Helper
CCC Help Danish
CCC Help Portuguese
Disk Unlocker
CCC Help French
Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.61030
Sound Blaster Cinema 2
CCC Help Czech
Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.61030
Black Desert Online
Blade & Soul
CCC Help Japanese
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030
CCC Help Russian
Microsoft Visual C++ 2015 x86 Additional Runtime - 14.0.24210
CCC Help Finnish
NVIDIA PhysX
Asmedia ASM104x USB 3.0 Host Controller Driver
Killer Performance Suite
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
Realtek High Definition Audio Driver
Microsoft Visual C++ 2015 Redistributable (x64) - 14.0.24210
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.30501
Microsoft Visual C++ 2013 x86 Additional Runtime - 12.0.21005
Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.50727
AMD Settings
CCC Help Italian
Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022
-=-=-=-=-=-=- Proccess Information -=-=-=-=-=-=-
C:\Program Files (x86)\Creative\Sound Blaster Cinema 2\Sound Blaster Cinema 2\SBCinema2.exe 00000D28
C:\Program Files (x86)\Dropbox\Client\Dropbox.exe 00000E24
C:\Program Files (x86)\Mozilla Firefox\firefox.exe 00001360
C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivsysinfo.exe 000014DC
C:\Program Files\AVAST Software\Avast\avastui.exe 00000DD8
C:\Program Files\VIA XHCI UASP Utility\usb3Monitor.exe 00000FD0
D:\Steam\Steam.exe 0000170C
D:\Steam\bin\cef\cef.win7\steamwebhelper.exe 00001408
-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-
Laptop Model Name:
Laptop Model Number:
Gamepad Manufacturer:
Gamepad Model Name:
Gamepad Part Number:
Browser Information
- Name and version of the browser currently in-use: Firefox
- Internet Explorer Version: