To break it down to you: There is a design choice/reason behind NOT making the content synched yet - you seem to believe that thats oh, so easy! Yet it seems to be something the devs cant or dont want to do - we cant unsych normal HW dungeons yet, we cant unsych the old 24 man raids because the devs dont want us to or it would be to complex to adjust the mechanics etc.
She explained this to you since some people dont realise that the easy "fixes" they have in mind arent wanted or wouldnt work - if you get all rude and offended... geez...