In game support desk feature isn't working; please help

[Asunna]

Sorry, but what's actually the problem? The screenshot you posted above just shows the blank ticket form waiting for something to be typed in?

I wish I could show you.. The problem is, I can't type anything at all whatsoever. I can't click on "report" or "send/submit" (w/e is written down). Everything stays like the picture. I can't type/edit in "title" or in "body". Even when I try searching to get an answer, I can't do it. It's blank, it doesn't allow me to edit it.

It stays like this for every way you can contact in game support or, search for a question (can't do that either). I've noticed it when they first released the MAC version, but didn't really bothered with it since they had a lot of issues (at first)..However, a year later, it's still not fixed. I tried sending bug reports (via the FFXIV website) and contacting them, but never got an answer (or if you actually call them, they can't help you with in game issues, at least that's the answer they gave me).