One of my friends decided to install 14 on PS3 and had no issues, loved the game and went for Heavensward. Every time it would throw up errors during the patching process for two whole days. He brought it to my place and it did the same thing, however I set up a VPN and had it run through my laptop and routing through a Chicago VPN and it patched right up.

Fast forward three months and he bought a PS4 and decided to do the PS3 to 4 campaign. Guess what?

ERROR'S... the same ones.

Brand new out of the box PS4 and it cannot download the simple patches. So I walked him through on how to set up a VPN on his laptop and lo and behold it patched right up.

I had the issue myself installing HW on my PC... used VPN and poof... issue disappeared. Neither of us have issues accessing the game itself when its patched current and going to the next patch number. We only have issues when going for re/installs.