PLAYSTATION 4 PRO

Time: 5:43AM
Frequency: Can not progress so "all the time"
World name: Excalibur
Character name: Avalon Xeras
Retainer name: N/A
NPC name: Brangwine
Monster name: N/A
Class/Level: Paladin/Lvl 60
Party or solo: Solo
In-game time: 05:28
Area and coordinates: Mor Dhona, NPC location: X 22.0 Y 6.7
Housing: N/A
Steps:
1. Quest line for the Zodiac Weapon labeled "A Treasured Mother"
2. I am at the part of the quest line requesting HQ items to turn into the NPC to continue the quest. They are specifically labeled as "Eel Pie HQ" and "Perfect Cloth HQ" as the items I need to turn in. I have BOTH items within my inventory. however the NPC is labeling the quest as "red" meaning I can not progress.
3. I have done other quests that are apart of the Zodiac Weapon quest line and turned in HQ items without fail or issue (e.g. "Method in His Malice, Labor of Love, A Ponze of Flesh)
4. I have bought these specific HQ items from the market place, however I did also the same with other HQ items for the other quest lines and they were all accepted without fail or issue.
5. Since the NPC will not take these two HQ items, I am stuck and can not progress. I have NOT tried making the HQ items myself, as I do not have the adequate crafting sense to do so.

Connection Specs
ISP: Comcast
Modem: Net Gear

Model Number of the PlayStation®4 You Are Using
Playstation 4 PRO Model: CUH-7015B

Information About the Peripherals You Are Using
-Type: PS4 Controller
-Maker: SONY
-Model Number: CUH-2CT2U