Hourly 90002 errors

[GlassFior]

This has been going on pretty much since I bought the full version of the game a month ago. No matter the server, no matter the data center, I can log on and then roughly an hour later I'll get a 90002 disconnect error. Log back on, exactly one hour later it's the same thing. This didn't happen in September, when I was on the free trial, though between then and buying the game I did move and change service providers from AT&T to Time Warner. I have tried everything I can think of: port forwarding, playing with my firewall off, playing with my anti-virus off. The other people in my house who play a different MMO don't have this problem and what's killing me is it's every. single. hour.

If anyone has any advice for me on how to possibly fix this, I'd appreciate it.

[Pyksel]

It sounds like your router might have a fixed DHCP lease timer set for 1 hour.

[GlassFior]

Wouldn't that affect everyone, though? I'm the only person with this issue.

[Culfinrandir]

Wouldn't that affect everyone, though? I'm the only person with this issue.

FFXIV is about as sensitive as it gets where connections are concerned. If an ant farts near the cable the game will fall over. It's entirely possible to have no problems with anything else, ever, but have issues with FFXIV - many of us experience that.

[Tullywully]

I played last night and everything was fine. When i started playing today i get disconnected within a minute every single time.

[GlassFior]

Lovely XD I'll look into that

[EZ5902]

Been having pretty much the same issue, started off been once a day, but now its happening like every 15mins, most of the time the game lags out and continues after about 15 secs, sometimes it boots me.

Just tried what Pyksel said but theres no time on the status, it just says "on". I'm no techie type so i've not a clue what this means.

[BiriKomori]

Essentially this can be because of several reasons.
1) Router DHCP Lease Time is set to 1 hour.
2) Modem DHCP Lease Time is set to 1 hour.
3) Router Hardware is flaky and auto-reboots itself every hour (maybe a built-in firewall is generating log files and runs out of temp storage so needs to reboot itself, or some other reason)
4) Modem Hardware is flaky and failsafes to an auto reboot.
5) Other reasons (Windows, Playstation firmware, wifi network interference, etc) could also create an hourly disconnect

Since there are so many possible avenues of what could be wrong, it's usually best to try and eliminate as many possible reasons first then look into them to confirm if that's the reason why.

So the first question is: What kind of internet do you have? DSL Internet? Cable Internet? Other?

Second Question (assuming you have Cable Internet)*:
Are your router and modem separate devices?
(Is there any chance that your modem is a modem+router combo but just HAPPENS to be connected to a router?)

IF you definitely do have a separate router and a separate modem, try connecting directly to the modem with a Ethernet cable.

If you STILL have the problem every hour while directly connected, then this is something your internet service provider can look into for you. (Just tell them your internet cuts out every hour, don't mention the game because they'll just play blame game with you and say it's their fault) -- essentially this IS most likely their fault OR mayyyybeee something up with your computer/Playstation -- but that's a bit less likely.

If you're NOT having the issue with it directly connected, then chances are that your router is having issues, and the simplest solution may very well by to buy a new router (or have someone help you fix the configuration on it).

*Note: The direct modem->device connection only works with Cable Modems, DSL modems are more complicated.

Sorry my reply isn't simple, but sadly the problem could be so many things that it's hard to provide a simple answer.