WOW Can't believe how unwilling to help SONY and Square are

[Lexia]

I guess they'll be totally fine when they accidently throw away the wrong item in the game, and that SE will reply "Sorry, we don't want to provide the item restoration service to you...after all, it's your fault..."

Actually I would be cause I'm sure I've at it some point and the past and moved on from it. Oh how about when I screw up a craft and lose all my mats, yup done that before should people also be allowed to go to SE be "welp I screwed up can I have my mats back". As other have also stated the multiple prompts telling user to check that they using the right account. Also as a PS4 setting by itself you can tell the system not to auto login on start up which would also stop this "oops I'm on the wrong account" situation.

[Khubla_Kha]

I guess they'll be totally fine when they accidently throw away the wrong item in the game, and that SE will reply "Sorry, we don't want to provide the item restoration service to you...after all, it's your fault..."

It's happened before, I'm sure it will happen again. I'm not the type of moron to make a mistake and then demand someone else fix it. At worst it's grinding more tomes/runs... I mean gear isn't hard to get in this game. We're not talking about a game with .00000005% drop rates like XI or EQ in the days of yore. If you drop a piece of gear because you're dumb and click through the "are you sure you want to delete this item" box without taking a second glance, it is again YOUR fault and you deserve to be without the item as a result of your carelessness. Stop enabling stupidity.

Check me in the box of "yep I'm fine with it". Keep going with the unrelated hypotheticals though, your straw man is looking fantastic!

[NorthernLadMSP]

Having experienced the square cs treatment myself, this in no way surprises me. You won't get much sympathy around here though, the fanboys will just blame you for your problems.

They shouldn't have to. Why don't you take ownership since it was you who made the error. Don't blame them when it was your fault.

LOL you totally called it!

[Paladinleeds]

I guess they'll be totally fine when they accidently throw away the wrong item in the game, and that SE will reply "Sorry, we don't want to provide the item restoration service to you...after all, it's your fault..."

Even though I hope this gets resolved for her and it gets transferred to the right account, I would be totally OK with what you just said. In fact, I'd be perfectly fine with SE banning you for 100 years for having the cheek to ask that. It's in-game items that can be obtained in-game. So suck it up buttercup. As for this, this involves real money so I'd say is somewhat different.