They said they're on a PS4, anyway I heard this had to be fixed by luck. Like you have to keep trying to redownload and after a certain amount of tries you get it throughLet me save you some time. I went crazy trying to figure this out, no help from SE. It fixed itself when I bought a new computer (just happened to have to anyway) when I reinstalled everything was great. I never found out how to resolve it, nothing I read or did helped. I hope you dont have to do the same.
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