my game will randomly crash no matter what settings i put it on.

[Ronso_killer]

these are the details it gives me. i use windows 8 64bit. any info would be appreciated



Problem signature:
Problem Event Name: APPCRASH
Application Name: ffxiv_dx11.exe
Application Version: 1.0.0.0
Application Timestamp: 580fafce
Fault Module Name: nvwgf2umx.dll
Fault Module Version: 21.21.13.7570
Fault Module Timestamp: 580fb4a4
Exception Code: c0000005
Exception Offset: 00000000008599e0
OS Version: 6.3.9600.2.0.0.768.101
Locale ID: 1033
Additional Information 1: c338
Additional Information 2: c3381a221e0048744a5f57ed9c11475b
Additional Information 3: 03fc
Additional Information 4: 03fcbdee2c68ed10978f577a0df4a2b7

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[Nockvryca]

Do you play any other online games? If so, do they also crash? If this is the case, your bios might need to be updated because the timings might be off. This happened to me for any online game that I played, I did everything I could and all online games still crashed. Updated my bios and I haven't had a crash since.

[Ronso_killer]

Actually almost the same thing happens when i play WoW. ill try that and hope for the best, ty

[Nockvryca]

Let me know if this helped.

[Xerek]

In what way does it crash? What are the symptoms? Is there an error message? Does the video cut out while the audio keeps going?