why is castrum and praetorium not an instance

[Lunafreya]

Ur basicly telling thousands of people to go out of their way to watch cut scenes that should have 0 hassle to watch the ending of their 1 to 50 journey when se admitted it was thier screw up so why is it on the player and not on se. Like I said count the hundreds of comments on youtube of the cutscenes where player after player mentions how they got left behind.

Technically SE did learn as there are no dungeons like this in Heavensward.