Cannot Transfer Servers

[Trisha_Hawke]

Hi,

I looked around the forums to see if anyone else was having this issue and couldn't find anything about my current issue as of recent.

I transferred servers awhile back from Lich to Levi and then to Hyperion. I decided I wanted to move back to Lich because it's where all my friends are located. However, every time I go to try and transfer on the Mog-Station it comes up with an error messages.

Here is the error message:

An error has occurred.
Please confirm the status of any relevant options and then try again.
For details, please contact the Square Enix Support Center.
(Error code: 401)

I have been getting this error for days now. I have been trying over and over and having no luck. I have tried multiple different payment methods and nothing has worked. It gives me the exact same error every time.

I just want to make sure this isn't just me and if it is, how can it be fixed? I really want to move back to Lich and no matter what I try, it's not allowing me.

If anyone has any idea what's going on, please let me know, thank you.

[Jipan]

I have the same issue too and have yet to find the solution