The randomness of in-game content is getting rather frustrating. I don't care if you have to lower the prizes for Wondrous Tails, but could you please take the randomness of collecting lines out of the equation?

Why not make the effort invested = the reward? Instead of collecting "lines" why not make the point of the book to collect all of the stickers? Like an actual sticker book.

4 stickers = prize 1
8 stickers = prize 2
12 stickers = prize 3
16 stickers = prize 4

In other words, the more you fill out the book, the more you're rewarded. Again, I don't mind the rewards being scaled back a little to balance things. I just want to feel like something is accomplished for even doing the content to begin with.

You could get rid of the "shuffle" in Second Chance, and simply have "retry" if someone wants to bypass a certain objective. (Maybe some of us don't like PvP or the listed raids.) And as long as we're going there, make this more of a daily login thing. If we log in, we get a Second Chance point. Make it fun!