All North American Data Center Worlds Network Technical Difficulties (Oct. 26)

[Pathia]

So I called my ISP as instructed. They said everything was fine and the only traffic that seems to be having issues is traffic to FF14. Nothing else is affected. That does not sound like it is my ISP's fault. They refused to open a ticket because there's nothing wrong on their end, it's completely on yours.

ISP: Comcast

[redcurrant18]

If I payed the 18$ to switch my NA character to one of the EU servers as a last resort would that fix anything since they don't seem to be affected? I've been thinking of doing this for a while since most of my friends are over there but would that screw up my character?

[TenZer0]

I have three characters on Gilgamesh. A main that is maxed out, and two alts. I can't log in and play on my main, but I "CAN" log in and play on my alts on the SAME server/world. What??? I don't get it. It can't be an issue with my ISP since I'm able to log on the same world with two alts, but not my main (also on the same world).

[Runsell]

I don't understand how SE wants us to call our ISP's and tell them "Hey there is route issue almost close to the SE server" ISP's aren't going to open a ticket because they don't control at all last mile routes.........So reading last update from them if I understand correctly is like they aren't doing anything to solve this and it is our responsibility to call our ISP's and work with this?

[Ahrniel]

Yesterday I managed to play a few hours at night, then got kicked by 90002 again. Today I managed to log in again, as I am logged now as I write.
I don't know for how long this will last, but personally I can at least see some improvement in the situation.

[StouterTaru]

I have three characters on Gilgamesh. A main that is maxed out, and two alts. I can't log in and play on my main, but I "CAN" log in and play on my alts on the SAME server/world. What??? I don't get it. It can't be an issue with my ISP since I'm able to log on the same world with two alts, but not my main (also on the same world).

Is your main in a heavily congested zone, while your alts are not? The connection in this game is highly sensitive to bad/lost packets, and being in a zone that requires more communication between the servers and you means more chances for those.

It's not necessarily "your ISP" that is causing the issue; it's the route your computer is taking to get to the server, which is handled in part by your ISP. It's also the servers saying "I didn't get an ack, or you sent me a bad packet, I'm done talking with you."

[ReplicaX]

IoT based DDoS attacks on DNS servers. Without DNS = connectivity issues. One company Dyn, was heavily affected from these IoT based attacks, which crippled their DNS.

In simple terms see Level 3's chief security officer video:
https://twitter.com/Level3/status/789545116625096704

Another article:
https://medium.com/@glennf/that-map-...9=1#.4ynwhnfzn

SE has no control over the DNS servers out there. Dyn was one of many DNS companies that were affected and caused connectivity issues for many Internet Services.

[TenZer0]

Is your main in a heavily congested zone, while your alts are not? The connection in this game is highly sensitive to bad/lost packets, and being in a zone that requires more communication between the servers and you means more chances for those.

It's not necessarily "your ISP" that is causing the issue; it's the route your computer is taking to get to the server, which is handled in part by your ISP. It's also the servers saying "I didn't get an ack, or you sent me a bad packet, I'm done talking with you."

See..I thought about this as well. One of my alts is in quarry mill, by the PoTD npc (which we all know gets pretty crowded). Another one is in LL at the main aetheryte. Can log in fine with those two. My main..is just outside the apartments in Mist. I don't get it lol..

[tyrantdragon]

See that is something I don't understand on my computer I am forced to download the patches through a VPN server my daughters can play it fine on their PS3 now I have been able to successfully download it by bridging my PS4 to my computer using a VPN server but sadly they charge about $6 a month if you go to a free when you're only allowed a 5 gig download limit if your paid its Unlimited

[Game_Over]

Is your main in a heavily congested zone, while your alts are not? The connection in this game is highly sensitive to bad/lost packets, and being in a zone that requires more communication between the servers and you means more chances for those.

I was also able to log into my alt during these issues and not my main. My alt is also lvl 60, and was actually in higher population areas than my main (my main was in The Goblet - deserted!). Before seeing so many others having the same odd main/alt issue I thought that perhaps the specific zone/areas my main was in had crashed themselves; kind of like how back in the day EQ1 and Vanguard would have memory leaks in certain areas and would crash for a time and be unable to log into. But the sheer amount of other players experiencing this main/alt phenomenon led me to believe that probably wasn't the case. I'd say it would be highly unlikely that everyones mains would have been in the same zone as mine. My husband also had the same main/alt issue after coming home from work, and neither of his characters had been logged in since the day before when there were no issues (unlike mine which I had been playing when the data centers crashed). This also partially debunked my thought that maybe somehow the server/data center was having an issue where it was "hanging on to" certain characters that had [or had not] been on when the issues started occurring.