Quote Originally Posted by Game_Over View Post
Why is it that only ffxiv is giving me issues? Are they the only thing that routes through level 3? Seems odd. I mean I'm not denying level 3 is having huge problems, but then wouldn't that be affecting other internet based services for those of us with ISPs that route through level 3? I'm not any where near an IT expert, so it is an actual question I'm asking, not just being prickly.
I think it's because there is a total lack of resilience and fallback in the way that the inbound network connections for FFXIV are routed. Ideally, if Level 3 goes down, SE's service provider should have an alternate routing to fall back to so tat service is maintained, even if it's in a slightly degraded form while the primary is fixed. But apparently there is no fall back if Level 3 goes down. I'd guess that other services and/or games have less issues even if Level 3 is part of heir routing because they maintain multiple routes just in case the primary goes down. Basic contingency planning says that you have to have a fall back that goes beyond telling your customers that it will be fixed in due course.