Aether Data Center Not allowing Me to Connect

[FFFShu]

Just checked with my isp provider. They ran a ping test to the square enix ip address and the return ping is timing out. They pointed towards a server issue on square enix end. Not having any issues connecting to anything else. Hope that helps.

Not necessarily true. A router is down somewhere.

[Kosmos992k]

Just checked with my isp provider. They ran a ping test to the square enix ip address and the return ping is timing out. They pointed towards a server issue on square enix end. Not having any issues connecting to anything else. Hope that helps.

Ping doesn't reveal routing issues. The problem is routing based.

[NoctCrystallz]

Guys, and gals, this is caused by The largest DDOS attack in history, apparently hackers, put malware on 100,000s of devices and IOT devices and had them spam DDOS attacks, anyways is down all over the world for level 3 service. NOT SURE WHEN IT WILL BE BACK, I WANT TO DOWN A11S!!!

http://downdetector.com/status/level3/map/

[Sylfaein]

Guys, and gals, this is caused by The largest DDOS attack in history, apparently hackers, put malware on 100,000s of devices and IOT devices and had them spam DDOS attacks, anyways is down all over the world for level 3 service. NOT SURE WHEN IT WILL BE BACK, I WANT TO DOWN A11S!!!

http://downdetector.com/status/level3/map/

I vote we bring back public executions, for those found to be behind DDoS attacks. All in favor?

[Game_Over]

Guys, and gals, this is caused by The largest DDOS attack in history, apparently hackers, put malware on 100,000s of devices and IOT devices and had them spam DDOS attacks, anyways is down all over the world for level 3 service. NOT SURE WHEN IT WILL BE BACK, I WANT TO DOWN A11S!!!

http://downdetector.com/status/level3/map/

Why is it that only ffxiv is giving me issues? Are they the only thing that routes through level 3? Seems odd. I mean I'm not denying level 3 is having huge problems, but then wouldn't that be affecting other internet based services for those of us with ISPs that route through level 3? I'm not any where near an IT expert, so it is an actual question I'm asking, not just being prickly.

[Kosmos992k]

Why is it that only ffxiv is giving me issues? Are they the only thing that routes through level 3? Seems odd. I mean I'm not denying level 3 is having huge problems, but then wouldn't that be affecting other internet based services for those of us with ISPs that route through level 3? I'm not any where near an IT expert, so it is an actual question I'm asking, not just being prickly.

I think it's because there is a total lack of resilience and fallback in the way that the inbound network connections for FFXIV are routed. Ideally, if Level 3 goes down, SE's service provider should have an alternate routing to fall back to so tat service is maintained, even if it's in a slightly degraded form while the primary is fixed. But apparently there is no fall back if Level 3 goes down. I'd guess that other services and/or games have less issues even if Level 3 is part of heir routing because they maintain multiple routes just in case the primary goes down. Basic contingency planning says that you have to have a fall back that goes beyond telling your customers that it will be fixed in due course.

[worldofneil]

I think it's because there is a total lack of resilience and fallback in the way that the inbound network connections for FFXIV are routed.

Sorry, but I think you have some confusion about how network communication over the Internet actually works.

Ideally, if Level 3 goes down, SE's service provider should have an alternate routing to fall back to so tat service is maintained, even if it's in a slightly degraded form while the primary is fixed.

I'm afraid it doesn't work like that, at all.

Your computer/console connects to THEIR servers. SE Server do not connect to you, ever. It doesn't matter how many how many resilient connections their network has, you are the one instigating the network traffic and if your ISP routes you along a path with blockages/problems so that your traffic never even gets to SE or it gets there in a garbled state, there is nothing Square Enix can do.

If they were connecting to you then yes they could redirect the traffic accordingly, but this game is your typical client-server model. Your computer/console (the client), contacts their server and maintains/opens new connections as needed so the data can go back/forth. It doesn't matter if SE tried to send the data back a different route if every connection you make to send them client data goes through the blocked routes and never gets there or gets there in a degraded form.

It's not realistic for it to be the other way round as the servers are sending out information to all connected clients about player positions/what people are doing and if you went another way like a giant peer-to-peer mesh not only would you get random latency issues depending on who's in the mesh, you would suffer from massive cheating problems due to each client being responsible for reporting the data of what is happening (why GTA V has massive cheating problems due to their P2P mesh for online play).

Basic contingency planning says that you have to have a fall back that goes beyond telling your customers that it will be fixed in due course.

There are other routes to the SE servers... the ISPs just have to use them when there's a problem.