Aether Data Center Not allowing Me to Connect

[MrWolf]

My question is how will SE make it up to people unable to play? Especially if they are paying for the service.

[_stardust_]

I can confirm this method works:

Reppu - Today at 8:11 AM
As a heads up to th ewhole 'Cannot Connect' thing, it's pretty much confirmed to be all us unfortunate US players who route to Canada, through Level3. 8 hours later, decided to use my VPN to bypass Level3, and yeah. I can log in. No ETA On when this mess is getting fixed. So on the plus side; you can use a VPN to get onto XIV if you're being affected by this.

[MiliyaLammart]

I can confirm this method works:

Reppu - Today at 8:11 AM
As a heads up to th ewhole 'Cannot Connect' thing, it's pretty much confirmed to be all us unfortunate US players who route to Canada, through Level3. 8 hours later, decided to use my VPN to bypass Level3, and yeah. I can log in. No ETA On when this mess is getting fixed. So on the plus side; you can use a VPN to get onto XIV if you're being affected by this.

That would be helpful to know if I knew what to do with that information

[ThomasArzi]

You usually have to pay for VPN I think, it's not an option I'm taking. I'll contact Comcast to ask them about this "Level3" and what, if any, purported conflicts there could be.