Aether Data Center Not allowing Me to Connect

[AnnaMolly]

I demand a month- no! Two months free service and a free Alexander mount for my inconvenience! No, not Gobwalker, not "rock me" Arrhidaeus, I mean an actual Alexander mount, the big one, the one in the Hinterlands. Make it happen, SE!

I WANT TO SPEAK TO THE MANAGER!!

[RoseDraaun]

Next day and still cant get on, whats going on SE? (aether server : jenova)

[MrWolf]

I call bs on it being an ISP issue I just logged in to two different games (Neverwinter on PS4 and Diablo 3 {both PS4 and PC}) No problems. It has to be on SE's end and they aren't doing anything to resolve the issue or if they are they aren't saying jack to the customers (which is no good considering keeping your customers happy is Customer Service 101). In fact if the issue goes on for more that 24 hrs there should be some sort of compensation to those that SE basically stole money from. Be it a reduction of the subscription fee on the next month's bill or even some in-game items would be good. Either way SE has a major Customer Relations Problem as of now.

[Nekodar]

I call bs on it being an ISP issue I just logged in to two different games (Neverwinter on PS4 and Diablo 3 {both PS4 and PC}) No problems. It has to be on SE's end and they aren't doing anything to resolve the issue or if they are they aren't saying jack to the customers (which is no good considering keeping your customers happy is Customer Service 101). In fact if the issue goes on for more that 24 hrs there should be some sort of compensation to those that SE basically stole money from. Be it a reduction of the subscription fee on the next month's bill or even some in-game items would be good. Either way SE has a major Customer Relations Problem as of now.

It's a backbone provider issue. Even if you don't know what that means, it's not a problem SE can fix.

[ThomasArzi]

It's a backbone provider issue. Even if you don't know what that means, it's not a problem SE can fix.

I was told that this "route Level3" by Comcast that it was an item that is on SE's end.

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They stated it was a gaming server on SE's end.

[Nekodar]

There have been others in this thread pointing out what the problem is. Pointing finger at SE is useless for this issue.

[Rowde]

So I decided to try another Data Center.

I am located in the United States.
I created an alt on the Chaos Data Center, Ragnarok Server. Completed the level 1 MSQ, then just ran around town a bit.

Exit the game while on this character... logged back in and successfully connected again w/o any hiccups.

Logged out and tried getting back on my main on Primal Data Center, Hyperion Server... Error Code 10105.

Booted back to start menu, immediately switched back to Chaos Data Center and logged back in w/o any hiccups...
I then logged out of this character again, and logged back in right away...

So what gives? If it's my ISP how am I able to repeatedly, and successfully, connect to a completely different data center?

[RhaesDaenys]

13 hours later, still cant log on. This is getting ridiculous.

[Drox]

I'm using TWC and I'm assuming comcast is also effected. So besides those two, how many other ISP's are the "issue"? Since it seems we're gonna deflect blame from SE for this. lol

[Thornpaw]

I'm on AT&T Uverse and can't log it to FFXIV, but I CAN login to SWToR, ESO, GW2 and Rift without any issue.