Aether Data Center Not allowing Me to Connect

[Tenchi-Asamiya]

It seems odd that they are saying the issue is with certain ISPs. I was able to login to the European Data and Japan Centers, even create a new character without any issue. Only get the error when trying to login to the NA Data Centers.

You have a point there.

[ReplicaX]

It seems odd that they are saying the issue is with certain ISPs. I was able to login to the European Data and Japan Centers, even create a new character without any issue. Only get the error when trying to login to the NA Data Centers.

Different Routing paths to the other Data Centers.

[LycorisSelunis]

Different Routing paths to the other Data Centers.

explain the folks like me and another commentor then that are sitting in the same room and one of us is connected and the other isnt

[DarkDepravity]

explain the folks like me and another commentor then that are sitting in the same room and one of us is connected and the other isnt

1, the infrastructure isn't entirely down, it's just misbehaving badly.
2, Data doesn't necessarily take 100% identical route to the goal even from the same computer.

[ReplicaX]

explain the folks like me and another commentor then that are sitting in the same room and one of us is connected and the other isnt

My reply was specifically towards different DataCenters in completely different physical locations. The Routing is completely different, which is why many can connect to EU and JP DCs without an issue.

The simple way I can describe your situation: having one person able to connect and others on the same connection not, is pure luck. You are all going through the same Main and Satellite offices along the same route, but these locations are full of racks of hardware with their own internal handling and connections. If that location isn't up 100% some of the affected hardware will block connections and/or not properly handle them, yet others can get through. Again, luck of the draw.

Also each piece of hardware only has a certain amount of connections it can handle, if its full, its full. If there is an internal handling issue it will timeout your connection.

That is the most simple way I can describe it to you.

[DarkDepravity]

It seems odd that they are saying the issue is with certain ISPs. I was able to login to the European Data and Japan Centers, even create a new character without any issue. Only get the error when trying to login to the NA Data Centers.

It is because the problem is (most likely) along the route between your home and SEs servers there, if it is, as is suggested earlier, a level3 problem, it's like
(Your Computer) - (Your Home Network) - (Your ISP) - (lots of connecting ISPs between here and there) - oXo Level3 Problems oXo - (Probably More ISPs) - (SEs ISP) - (SEs NA Datacenter).
The different datacenters are in different physical locations, so when you log into the EU data centre and JP datacentre your data takes different routes. They probably refer to backbones and stops along the way as ISPs as well.

to make 29 pages short. lets hope they sort it out. i would imagine SE can also reroute their servers to a working path till the issue wherever it is is solved. they seem to be on it. so its a matter of patience

SEs abilty to route traffic on short notice is probably pretty limited outside of their own infrastructure.

[Jordok]

Can confirm that all existing characters give the error, but making a new character will get you in, and you can even reconnect on this new character after logging back off.

Also confirmed downloading free trial of WTFAST worked instantly to resolve. Have Frontier (Verizon sold to them last year) in Florida USA.

Had severe routing issues all of 2014, and had to use WTFAST to resolve then as well...

[Foolin569]

I just tried making an alt and it failed miserably....

[Radacci]

http://na.finalfantasyxiv.com/lodest...87f3d1440c7d15

[_Mokoto_]

http://na.finalfantasyxiv.com/lodest...439.1477569894