2002 error?

[Kosmos992k]

All I can think of this is on SE end cuz if u can login to the lobby server but then get a 2002 going from the lobby to the data server, it has to be at that point between the lobby and the data center

Unfortunately, not quite. You login to the login server and then it refers you to the lobby server. the connection between your PC/PS4 s not rerouted through the login server to the lobby server, your client makes a 'direct' connection to the lobby server. So if the login server is hosted, say, in Japan, it's a completely different routing path for your client to login vs the lobby servers in Canada (aka NA Data Center). So you would be able to talk to the login server, but not necessarily the game servers.

Also, if this problem is not caused by someone using a DDoS attack, it could be a problem with the peering agreement(s) between the ISPs and Level 3 who are the ones that most NA ISPs connect to SE through.

If it's a lapsed peering agreement or a dispute between ISPs there is nothing SE can do about it, except find a way of routing around it, which may involve $$ and cause more lag on our connections - though how it coule be worse than what Level 3 already does is beyond me.

[Jentaru]

all i know is they better be compensating us for this or something. days not being able to play makes people not want to pay a sub anymore.

[Lexia]

all i know is they better be compensating us for this or something. days not being able to play makes people not want to pay a sub anymore.

You must be new here to make that statement.

[AsahinaMyLove]

How is this an ISP issue? I have 6 character on Midgardsormr. I can log in on my 1st one but all the others get 90002 error and disconnect. And my woman is on game right now on another computer with no issues.

Same here!
I got 2 chars on 1 Server, and I can only login to my 2nd one without problems >.> While I always get error 10150 when I try to login on my 1st char D:

Cant do any daily on my 1st char >.> Her Squadrons have a free day this time =_=

[Naria]

all i know is they better be compensating us for this or something. days not being able to play makes people not want to pay a sub anymore.

The only time SE gives free play time for interrupted service is when they make a mistake that results in several days of interrupted playtime for a large amount of the population of the game, such as during the 2.0 launch when the servers were very unstable for over a week. So don't hold your breath.

[CelinaEleanor]

So, finally after mass attempts, finally got through to the character selection screen. Both last night and today when I've tried logging into my main, I've gotten the error codes of 2002, 10105, and 9002. I was reading a couple of posts and figured I'd try logging into an alt. Sure enough, I can log into a couple of my alts but not my main on Excalibur.

So I believe it's not exactly the ISP because if that were the case, I wouldn't have been able to get in the game at all. Please correct me if I'm wrong here.

[ReplicaX]

So, finally after mass attempts

Main Characters have a lot of server/client info to send/receive. Higher packet counts with Level 3 having large packet loss has a greater risk of desync and disconnection.

Also if you got through after mass attempts you possibly got through hardware from those attempts that are more stable.

Just 2 things to consider.

[Catwho]

If you have access to a VPN, it might be worth trying that and seeing if it gets you through since a VPN will route you through different backbones.

Level3 was one of the ISPs getting DDoSed last week, and they're notorious for causing connection issues to the data centers in Montreal for anyone unfortunate enough to be routed through them.

[TemmieFlakes]

It seems like it actually may be the ISP at fault. I have been encountering the 2002 error since last night, and just now decided to try and log on with VPN is use when i'm not at home. I was able to log on just fine with the VPN. But does anybody know what could have happened last night to make myself and others ISP just stop letting us access the server? I'm at a loss of what changed since then.

[DarkStaoneDragon]

Well, I still can't get on, so I guess it's Gears of War for me today, Garuda EX will have to wait till level 3 gets replaced or fixed.