2002 error?

[Kurogaea]

Not going to happen, as it's been a day and only a part of the community is affected, i have not been able to log in all day, due to my main being in NA data center, Not going to start crying for a refund, You may need to relax.

I share Jen's sentiments here. I already have enough problems trying to complete content with Crapcast as my service provider, and now SE gets some issues preventing me from playing at all aside from a few players who can make the most of their subs. Punches for days.



Also, apparently it was said that some fibers have been cut, I'm assuming they mean wires for servers. If I could find a link to the post I'll let you guys know.

[CelinaEleanor]

So, finally after mass attempts, finally got through to the character selection screen. Both last night and today when I've tried logging into my main, I've gotten the error codes of 2002, 10105, and 9002. I was reading a couple of posts and figured I'd try logging into an alt. Sure enough, I can log into a couple of my alts but not my main on Excalibur.

So I believe it's not exactly the ISP because if that were the case, I wouldn't have been able to get in the game at all. Please correct me if I'm wrong here.

[ReplicaX]

So, finally after mass attempts

Main Characters have a lot of server/client info to send/receive. Higher packet counts with Level 3 having large packet loss has a greater risk of desync and disconnection.

Also if you got through after mass attempts you possibly got through hardware from those attempts that are more stable.

Just 2 things to consider.

[Catwho]

If you have access to a VPN, it might be worth trying that and seeing if it gets you through since a VPN will route you through different backbones.

Level3 was one of the ISPs getting DDoSed last week, and they're notorious for causing connection issues to the data centers in Montreal for anyone unfortunate enough to be routed through them.

[TemmieFlakes]

It seems like it actually may be the ISP at fault. I have been encountering the 2002 error since last night, and just now decided to try and log on with VPN is use when i'm not at home. I was able to log on just fine with the VPN. But does anybody know what could have happened last night to make myself and others ISP just stop letting us access the server? I'm at a loss of what changed since then.

[DarkStaoneDragon]

Well, I still can't get on, so I guess it's Gears of War for me today, Garuda EX will have to wait till level 3 gets replaced or fixed.

[cammi]

How would you use a VPN if you're on a PS4? Still can't log in. Thinking about suing error code 2002 for real -.-

[Knahli]

We are continuing to look into the ongoing technical difficulties wherein players utilizing certain Internet Service Providers (ISPs) are unable to log in to North American data center Worlds, or are disconnected from the server.

We apologize for the inconvenience this is causing our players. We anticipate that it may take some time before these issues are resolved, so we ask you for your patience and understanding as this issue is resolved in a timely manner.

We will provide more information as the situation develops.

[Date & Time]
From Oct. 26, 2016 9:30 p.m. (PDT)

[Issue Details]
・Players utilizing certain ISPs are unable to log in or are getting disconnected from the game.

[Cause]
Connectivity Issues

[Affected Worlds]
All North American data center Worlds:
・Adamantoise
・Balmung
・Behemoth
・Brynhildr
・Cactuar
・Coeurl
・Diabolos
・Excalibur
・Exodus
・Faerie
・Famfrit
・Gilgamesh
・Goblin
・Hyperion
・Jenova
・Lamia
・Leviathan
・Malboro
・Mateus
・Midgardsormr
・Sargatanas
・Siren
・Ultros
・Zalera

http://na.finalfantasyxiv.com/lodest...f5395b61769f12

[HaelseMikiro]

Please play other games and come back when the internet allows you to

[Bourne_Endeavor]

For those still unable to play, go setup a free trial with WTFast. You should be able to get in without any hiccups.