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  1. #41
    Player

    Join Date
    Mar 2011
    Location
    Gridania
    Posts
    1,987
    The game have 3 regions, JP/NA/EU, that's a fact. When it comes to billing, communication is often done on a region basis. That is perfectly normal, since each region billing system is separated. If you call the NA Support Centre with an EU account, you will be redirected to the EU Support Centre. Different regions, different billing system, different currencies as well. Also some payment options may differ from region to region. (i.e. JP have stuff we don't have) But also from countries to countries within the same region (EU members countries got crystas, non-EU members doesn't).

    That being said, the list of countries falling into "EU" for SE is really large, it is pretty hard to address everyone as a whole for SE. Hence why they stick to "EU" imo, rather than saying Europe/Middle East/Africa/Oceania/Other Regions.

    As for your earlier statement Forerunner, new payment options were planned for EU since August... It was announced for FF XI on PlayOnline.com, since XI and XIV will use the same billing system, it is obvious that these options would be available for XIV as well.

    SE didn't wait for this thread to start working on more payment options for EU. It's not something you do overnight...

    http://www.playonline.com/pcd/topics...92/detail.html
    (1)
    Antipika.
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  2. #42
    Player
    Eyn's Avatar
    Join Date
    Apr 2011
    Posts
    186
    Character
    Vickyle Eyn
    World
    Masamune
    Main Class
    Lancer Lv 80
    Quote Originally Posted by Youmukon View Post
    Hello Seirra_Lanzce!

    My apologies for the confusion around this. European players will also have extra (and easier) payment options in the future. An official announcement will be made soon, please don't worry!
    Havent see any announcement on this, indicating patch 1.20 is not yet ready :X
    I am still stuck with CnB, the only option for my country (I register under EU region). No wonder I cant activate my second FFXIV account when CnB rejects my credit cards (The card work fine with first account when activating...long time ago). Problem is still hanging there and unsolved. ^^:;; I feel like SE dont want me to continue playing ;_;
    (0)
    Last edited by Eyn; 11-20-2011 at 09:41 AM.

  3. #43
    Player
    Join Date
    Jul 2011
    Location
    Gridania
    Posts
    1,646
    Quote Originally Posted by Eyn View Post
    Havent see any announcement on this, indicating patch 1.20 is not yet ready :X
    I am still stuck with CnB, the only option for my country (I register under EU region). No wonder I cant activate my second FFXIV account when CnB rejects my credit cards (The card work fine with first account when activating...long time ago). Problem is still hanging there and unsolved. ^^:;; I feel like SE dont want me to continue playing ;_;
    lol, they're going to resolve it for when we have to pay. Do we have to pay yet? No. So just wait.
    (0)

  4. #44
    Player
    Catapult's Avatar
    Join Date
    Mar 2011
    Location
    Lotus Gardens
    Posts
    3,240
    Character
    Thal Icebound
    World
    Ravana
    Main Class
    Dancer Lv 100
    Quote Originally Posted by Youmukon View Post
    We didn't forget these countries as well! Clickandbuy won't be mandatory, even for countries where the purchase of Crysta was not possible.
    I cannot tell you how happy it makes me to hear this as an official line!
    (0)

  5. #45
    Player
    Azwath's Avatar
    Join Date
    Mar 2011
    Location
    Uldah
    Posts
    10
    Character
    Arzwarth Torn
    World
    Tonberry
    Main Class
    Bard Lv 54
    Well.. I still want to play FFXIV but I have to stop since I can't pay. My SE acc for FFXIV is Brunei, and the only option for payment is the freakin Click&Buy. I read there will be Crysta option.. but no it doesn't. Can't Pay so I can't Play. Sorry SE, seems you lose another customer for you lame payment system.
    (2)

  6. #46
    Player
    Kaizlu's Avatar
    Join Date
    Jun 2011
    Posts
    472
    Character
    Schneizel Alstreim
    World
    Diabolos
    Main Class
    Thaumaturge Lv 60
    I have to ask, since a lot of you who are having problems are in this thread.

    For those in Central and South America: Isn't PayPal an option already (via UltimatePay)? I know it's different in every country (Gods, know why), but I'm just curious. I'm in Mexico and I was able to use PayPal to pay an exact amount of Crysta, so yeah...just curious.
    (0)

  7. #47
    Player
    Join Date
    Jul 2011
    Location
    Gridania
    Posts
    1,646
    Quote Originally Posted by Kaizlu View Post
    I have to ask, since a lot of you who are having problems are in this thread.

    For those in Central and South America: Isn't PayPal an option already (via UltimatePay)? I know it's different in every country (Gods, know why), but I'm just curious. I'm in Mexico and I was able to use PayPal to pay an exact amount of Crysta, so yeah...just curious.
    I have LSmates from all over SA (Perú, Argentina, Chile, etc.) and I have not heard a complaint from them. So... I have no idea what's going on.
    (0)

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