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Thread: Support website

  1. 10-20-2016 10:56 PM #1
    Worldofwarcraft
    Player
    Worldofwarcraft's Avatar
    Join Date
    Jul 2012
    Posts
    115
    Character
    Has Boob
    World
    Leviathan
    Main Class
    Paladin Lv 100

    Support website

    Hello I made a support ticket recently in regards to the fanfest ticket I had purchased. I was unable to find my item code for the Rikku minion, so I went onto the official support website and make a ticket. However it would seem that I can not for the life of me figure out how to look up my ticket history? I have my ticket # and everything, but the site is very unclear as to how to look up the number. I googled it and apparently people have had a similar problem since 2013. Does anyone know how to actually pull up your ticket?
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  2. 10-20-2016 11:10 PM #2
    worldofneil
    Player
    worldofneil's Avatar
    Join Date
    Aug 2013
    Posts
    2,650
    Character
    Scott Pilgrim
    World
    Omega
    Main Class
    White Mage Lv 100
    Have you contacted Cleeng? Recommend doing that if not as that's probably all SE are going to say to you anyway (Cleeng was issuing the codes on SE's behalf and they're the ones that have the record of your purchase etc).

    It would have been sent via email though so the account address you joined with or the email on your Facebook etc if you joined using that instead. Might be in your junk folder?
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