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  1. #81
    Player
    ExKage's Avatar
    Join Date
    Jan 2014
    Location
    Ul'dah
    Posts
    1,171
    Character
    Heixin Xiaoshuita
    World
    Cactuar
    Main Class
    Warrior Lv 100
    I ordered on Oct 17. It was not pre-order but adding to cart (but listed December 2017 as a date). It just said it was validated and paid in full by 10:04 PDT. It still has not started for delivery.
    (0)

  2. #82
    Player
    Annah's Avatar
    Join Date
    Sep 2013
    Posts
    529
    Character
    Annah Gynnterais
    World
    Brynhildr
    Main Class
    White Mage Lv 80
    from experience, they will charge you for delivery and then actually ship it out on day 4 (well 5 really see below)

    This has happened to me everytime (even with next day air). Then when you get an email saying it has been shipped...just rememeber it really hasn't....its being shipped out the next day.

    Their shipping communication process is very odd and very antiquated and based on the speeds of the handling of the shipments i really dont think they have a large employment staff in Knoxville, TN. I'm guessing maybe 4 people in charge of shipping.

    (I used to work in a similar situation with a national store and we dealt with thousands of orders on a skeleton crew)
    (1)
    Last edited by Annah; 10-28-2016 at 12:59 AM.

  3. #83
    Player
    ExKage's Avatar
    Join Date
    Jan 2014
    Location
    Ul'dah
    Posts
    1,171
    Character
    Heixin Xiaoshuita
    World
    Cactuar
    Main Class
    Warrior Lv 100
    Quote Originally Posted by Annah View Post
    from experience, they will charge you for delivery and then actually ship it out on day 4 (well 5 really see below)
    The moogle blanket I got at the same time did receive this treatment. However the lore book is just... not yet. Hitting day 10 at this point.
    (0)

  4. #84
    Player
    Bonizo's Avatar
    Join Date
    Feb 2015
    Posts
    5
    Character
    Bonizo White
    World
    Lamia
    Main Class
    Gladiator Lv 70
    I received mine on the 25th after it shipped from Nashville, TN on the 21st. I know that I ordered it monday afternoon about 1240 pm EST (go business meetings), and that was the time frame that I dealt with so hopefully this is somewhat helpful.
    (0)

  5. #85
    Player
    squeakchan's Avatar
    Join Date
    Feb 2014
    Posts
    27
    Character
    Eon Reaver
    World
    Sargatanas
    Main Class
    Marauder Lv 80
    I received my order confirmation email at 1:13pm on Oct 17. I have yet to get a shipping email about the Lore Book, although I did get one about my art book a few days before I received it. My fear is I got shunted back to the second wave orders when I clearly ordered the original printing. And yeah I know, first world problems, but after the merch line fiasco and not even being able to attempt to get it in person, this just grates.
    (0)

  6. #86
    Player
    QueenHawkeye's Avatar
    Join Date
    Dec 2013
    Posts
    2
    Character
    Glam Midnight
    World
    Excalibur
    Main Class
    Conjurer Lv 60
    Has anyone else not gotten a shipping number/their package after ordering on the 17th? I ordered the lore book and the calendar within the first hour it was released and while on the square enix store says the delivery status is "shipped" and my card got charged, I still haven't gotten my package or a shipping number from them. I also live <1 hour away from their distribution center so I don't understand why the squeenix store says it's been shipped and it's not in my hands yet...
    (0)

  7. #87
    Player
    squeakchan's Avatar
    Join Date
    Feb 2014
    Posts
    27
    Character
    Eon Reaver
    World
    Sargatanas
    Main Class
    Marauder Lv 80
    I finally got an email with a tracking number, but according to that it is ready to process as of Sunday 10/30, and has yet to actually, y'know, ship out. No estimated arrival date that I see. So maybe the same for yours? They seem to be slow with the emails.
    (0)

  8. #88
    Player
    Roth_Trailfinder's Avatar
    Join Date
    Aug 2013
    Posts
    1,840
    Character
    Roth Trailfinder
    World
    Midgardsormr
    Main Class
    Alchemist Lv 90
    Came home the first day the book went on sale, only to find that it sold out very quickly. Got onto the waiting list for the second run. When I got an email saying they were taking orders for the second run, I immediately got on and ordered one.

    It arrived today. Woohoo!
    (0)

  9. #89
    Player
    FlareGrianIthr's Avatar
    Join Date
    Feb 2016
    Posts
    36
    Character
    Luna An'ghrian
    World
    Leviathan
    Main Class
    White Mage Lv 60
    Quote Originally Posted by Roth_Trailfinder View Post
    Came home the first day the book went on sale, only to find that it sold out very quickly. Got onto the waiting list for the second run. When I got an email saying they were taking orders for the second run, I immediately got on and ordered one.

    It arrived today. Woohoo!
    I did the same thing and paid for the 2-5 day shipping however, mine has not shown up nor have I gotten a tracking email. I was begining to wonder if SE is faking the "Shipped" status of the second round of lore books glad to know someone has gotten theirs.
    (0)

  10. #90
    Player
    Fevelle's Avatar
    Join Date
    Feb 2015
    Location
    Gridania
    Posts
    1,353
    Character
    Fiona Greentear
    World
    Behemoth
    Main Class
    Conjurer Lv 50
    Mine still didn't arrive...
    (1)

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