I ordered on Oct 17. It was not pre-order but adding to cart (but listed December 2017 as a date). It just said it was validated and paid in full by 10:04 PDT. It still has not started for delivery.
I ordered on Oct 17. It was not pre-order but adding to cart (but listed December 2017 as a date). It just said it was validated and paid in full by 10:04 PDT. It still has not started for delivery.
from experience, they will charge you for delivery and then actually ship it out on day 4 (well 5 really see below)
This has happened to me everytime (even with next day air). Then when you get an email saying it has been shipped...just rememeber it really hasn't....its being shipped out the next day.
Their shipping communication process is very odd and very antiquated and based on the speeds of the handling of the shipments i really dont think they have a large employment staff in Knoxville, TN. I'm guessing maybe 4 people in charge of shipping.
(I used to work in a similar situation with a national store and we dealt with thousands of orders on a skeleton crew)
Last edited by Annah; 10-28-2016 at 12:59 AM.
I received mine on the 25th after it shipped from Nashville, TN on the 21st. I know that I ordered it monday afternoon about 1240 pm EST (go business meetings), and that was the time frame that I dealt with so hopefully this is somewhat helpful.
I received my order confirmation email at 1:13pm on Oct 17. I have yet to get a shipping email about the Lore Book, although I did get one about my art book a few days before I received it. My fear is I got shunted back to the second wave orders when I clearly ordered the original printing. And yeah I know, first world problems, but after the merch line fiasco and not even being able to attempt to get it in person, this just grates.
Has anyone else not gotten a shipping number/their package after ordering on the 17th? I ordered the lore book and the calendar within the first hour it was released and while on the square enix store says the delivery status is "shipped" and my card got charged, I still haven't gotten my package or a shipping number from them. I also live <1 hour away from their distribution center so I don't understand why the squeenix store says it's been shipped and it's not in my hands yet...
I finally got an email with a tracking number, but according to that it is ready to process as of Sunday 10/30, and has yet to actually, y'know, ship out. No estimated arrival date that I see. So maybe the same for yours? They seem to be slow with the emails.
Came home the first day the book went on sale, only to find that it sold out very quickly. Got onto the waiting list for the second run. When I got an email saying they were taking orders for the second run, I immediately got on and ordered one.
It arrived today. Woohoo!
I did the same thing and paid for the 2-5 day shipping however, mine has not shown up nor have I gotten a tracking email. I was begining to wonder if SE is faking the "Shipped" status of the second round of lore books glad to know someone has gotten theirs.Came home the first day the book went on sale, only to find that it sold out very quickly. Got onto the waiting list for the second run. When I got an email saying they were taking orders for the second run, I immediately got on and ordered one.
It arrived today. Woohoo!
Mine still didn't arrive...
|
![]() |
![]() |
![]() |
|
Cookie Policy
This website uses cookies. If you do not wish us to set cookies on your device, please do not use the website. Please read the Square Enix cookies policy for more information. Your use of the website is also subject to the terms in the Square Enix website terms of use and privacy policy and by using the website you are accepting those terms. The Square Enix terms of use, privacy policy and cookies policy can also be found through links at the bottom of the page.