Quote Originally Posted by Dsherman View Post
It may appear to be a dumb move, but say a service account has purchased both the PS3 and the PS4 versions of ARR, but has only purchased the PS3 version of Heavensward. Will that Heavensward purchase be able to convert to the PS4 version when Stormblood is released and the PS3 support is removed?

This is not my situation. It's just a question that occurred to me. I tend to think it's not something that will affect very many people.
so let me understand this corrently:

- you bough arr version for ps3 and ps4.
-but you only got the ps3 version of heavensward.

That's a pretty confusing situation I don't have a clear answer, you might want to talk to SE tec support they might be able to answer directly.
only question I have is... why did you got heavensward for ps3 if you had a ps4?