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Thread: Error Help

  1. #1
    Player
    Jemmi's Avatar
    Join Date
    Oct 2016
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    Character
    Jemmi Billington
    World
    Ragnarok
    Main Class
    Paladin Lv 51

    Error Help

    I ran CC cleaner earlier today and now my game wont launch >

    Script Error
    Line: 26
    Char: 3
    Error: 'Browser' is unidentified
    Code: 0
    Url:http://frontier.ffxiv.com/version_3_...=2016-10-11-14

    And dont say go into the documants and change the ELUA Agrrement to 1 i already did that
    My default browser is crome and i already reset all the settings on both so PLEASE HELP ME :3
    (0)

  2. #2
    Player
    worldofneil's Avatar
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    Aug 2013
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    2,650
    Character
    Scott Pilgrim
    World
    Omega
    Main Class
    White Mage Lv 100
    The launcher is actually an Internet Explorer webpage, so even if your default browser is something else, it's actually IE you need to fix.

    So from the Internet Explorer options, from the first "General" tab you want to delete the browsing history, specifically "Temporary Internet files and website files" and "Cookies and website data". Also untick the box for "Preserve Favourites website data" to make sure it cleans up completely.

    After doing this try loading the game again. If it's still not working go back into the options and on the advanced tab and there should be a "Reset" button at the bottom. Clicking that should force things back to working.
    (0)

  3. #3
    Player
    Jemmi's Avatar
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    Jemmi Billington
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    Ragnarok
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    Paladin Lv 51
    Quote Originally Posted by worldofneil View Post
    The launcher is actually an Internet Explorer webpage, so even if your default browser is something else, it's actually IE you need to fix.

    So from the Internet Explorer options, from the first "General" tab you want to delete the browsing history, specifically "Temporary Internet files and website files" and "Cookies and website data". Also untick the box for "Preserve Favourites website data" to make sure it cleans up completely.

    After doing this try loading the game again. If it's still not working go back into the options and on the advanced tab and there should be a "Reset" button at the bottom. Clicking that should force things back to working.
    Hi thx for replying but I can't seem to do that i think it doesn't help that its Microsoft edge (I know this sounds stupid) but take me though a semi step by step guide on how to do it because i still cant seem to work it out
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  4. #4
    Player
    worldofneil's Avatar
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    Scott Pilgrim
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    Omega
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    White Mage Lv 100
    Yes you can't do it through Edge, you have to specifically load Internet Explorer (it'll be there on the Start Menu) and it's those options you have to reset as above. Edge has a similar logo, but it's a completely different browser.
    (0)

  5. #5
    Player
    Jemmi's Avatar
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    Jemmi Billington
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    Ragnarok
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    Thank you it fixed it perfectly XD i had no idea
    (0)

  6. #6
    Player
    worldofneil's Avatar
    Join Date
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    Character
    Scott Pilgrim
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    Omega
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    White Mage Lv 100
    Glad to have helped
    (0)