Hello,

Thank you for bringing this to our attention. Can you please provide the following details so we can reproduce this issue and resolve it as soon as possible for you?:

Platform:
ISP:
Type of Internet Connection:
Internet Connection Speed:
Date & Time:
Frequency:
Character Names:
Race/s:
World/s:
Class/Skill Rank:
Physical Level:
Step by step:
1.
2.
3.

Thank you,
SQUARE ENIX Moderator