Airship rips you off if you DC

[Akuun]

Platform:
PC

ISP:
N/A

Type of Internet Connection:
N/A

Internet Connection Speed:
N/A

Date & Time:
10:30pm CST

Frequency:
Always

Character Name:
Akuun Reach

Race:
Miqo'te

World:
Karnak

Class/Skill Rank:
Any

Physical Level:
Any

Area and Coordinates:
Ul'dah airship landing

Party or Solo:
N/A

NPC Name:
None

Monster Name:
None

In-Game Time:
IDK

Steps:
Pay for airship travel, lose connection or client crash before the airship takes you.

NPC does not even make mention like the FREE ship from Limsa to Thanalan.

[Baccanale]

Greetings, Akuun!
Thank you for posting your concerns about disconnecting from the game while on an airship. I have made sure to submit all of your information to the development team, and they will thoroughly investigate this matter, based on your report. Unfortunately, I cannot guarantee that a direct response will be posted on this thread, but I do recommend checking here or here for any details regarding the development team's investigation. I also suggest contacting the SQUARE ENIX Support Center, just in case they may be able to find a solution to your situation. Thanks again for your report!