So I've been queuing up for Sophia EX for a couple days to clear it, specifying that I'm queuing for "Duty Completion" since I practiced beforehand, and I've noticed that a lot of people have been selecting that option despite never attempting the trial before. Needless to say, none of those runs go well, even with the party explaining things.

If we're going to prevent people who haven't completed duties from queuing with those who have, can something be implemented to prevent people from queuing for completion without having spent some time in duty before?

You can't really say "I'm new and want to learn" when you're explicitly not queuing for that.